Sourcing Support Specialist
3 months ago
About TFG:
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
**About the Brand/Division**:
An exciting opportunity is available within the Non-merchandise Procurement Stationery department of TFG.
We are looking for a service orientated, highly motivated, self-driven individual to be part of the operations team supporting TFG internal users and stationery suppliers.
The Sourcing Support Specialist plays a key role in the Stationery customer experience journey.
**Key Responsibilities**:
**1. Supplier Management**:
- Develop and maintain strong relationships with suppliers.
- Review and verify charges and billing accuracy.
- Resolve issues related to billing discrepancies and supplier concerns.
- Conduct regular stocktakes in collaboration with suppliers.
- Facilitate the resolution of payment issues in a timely manner.
- Identify and address inefficiencies / opportunities in supplier processes.
**2. Business Unit Operational Support**:
- Collaborate with Business Units (BU) to develop and execute demand planning strategies.
- Coordinate and facilitate product changes in partnership with BUs.
- Manage stock write-off processes efficiently and in accordance with company policies.
- Oversee and maintain up-to-date product catalogues.
**3. Financial Management**:
- Execute month-end journaling to cost centres with a high degree of accuracy, especially under time constraints.
- Manage stock write-offs, ensuring all processes are compliant and documented.
- Address and resolve financial queries across Accounts Payable, suppliers, and Business Units.
**Qualifications and Experience**:
- Matric
- Proven experience in supplier relationship management, financial operations, or large-scale stationery fulfilment operations
- Customer Centric with high delivery approach
- Proven large volume stocktake experience
- Financial systems experience preferable
**Skills**:
- Excellent communication and interpersonal skills
- Strong analytical skills with attention to detail and accuracy
- Ability to manage high volumes of work under tight deadlines
- Proficiency in Excel
**Behaviours**:
- Demonstrated knowledge of and skill in adaptability, decision making, interpersonal relations, problem solving, teamwork & written communication
- You need to be flexible as the environment is very dynamic and priorities can change.
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Effectively adjusts their behaviour, approach, and decision-making based on the situationThinks and plans strategically, focusing on the long-term goals and objectives of the organisation
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