Maintenance Supervisor

2 weeks ago

Cape Town, South Africa Moove Full time

**About Moove**

Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.

**About the Role**

Moove is looking for an experienced leader with strong business acumen and an entrepreneurial attitude to be the **Maintenance Supervisor**, reporting to the **Maintenance Manager**.

As a Maintenance Executive; you will be responsible to take calls from dealers and repairs facilities requesting authorisation to conduct maintenance; service and repairs on our fleet. You are required to ensure that the work being done on these transactions is relevant and within cost targets. You are to issue orders and approve the invoices against these orders for final payments.

**What You’ll be Doing**
- Coordinate, schedule, and audit vehicle maintenance repairs, including preventative, mechanical, and electrical repairs to the fleet.
- Take calls from suppliers seeking authorization to conduct maintenance and repairs.
- Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate
- Ensure quality, compliance, and safety of Moove's assets
- Control and monitor repair costs (parts and labour) in line with the maintenance fund
- Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters
- Process the Insurance claims in line with Policy requirements and report on them effectively as and when required
- Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe
- Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that the uptime of the Fleet is maximised
- Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies
- Ad Hoc investigations and solutions as required from time to time.

**What You will need for this position**
- Competent in Motor Mechanics
- 5-7 years of fleet maintenance experience preferred.
- Associates or Technical degree in Motor Mechanics would be advantageous
- Hands-On Fleet Industry Experience is a must
- Strong customer service and organisational skills required
- Attention to detail is compulsory

**KPIs that will be measured after you start**
- Time-bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot )
- Projection preparation for repairs (Tyres, Suspension, aesthetic, electricals & Battery)
- Collation of all data and aligned team to resolve issues timely closure of Repair complains
- Handle team of On Road support
- Workshop overview coordination for issuing vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents
- Guidance/decision for insurance claim vs repairs
- Coordination with RSA/Towing Crane for workshop allotment geography-wise.
- Guidance/decision for insurance claim vs repairs if claim then Claim Intimation documentation, Workshop visits
- Coordination with workshop/Surveyor on daily status
- Insurance Google sheet updates
- Daily report on claims

**Who You'll Be Working with**:
Directly reporting to our Maintenance Manager, and closely working with our Operations Team.

**About the team**

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

**EEO Statement**: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

**Moove: Moove is a mobility asset finance company and **Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratize financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence,

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