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Restaurant Manager

5 months ago

Cape Town, South Africa Tower Group Full time

Our client based in the beautiful **FRANSHOEK** is looking to employ a **Restaurant Manager** for one of his exclusive 26-bedroom hotel and vineyard called **Mont Rochelle on a Permanent basis.** Mont Rochelle is part of **Virgin Limited Edition, Sir Richard Branson’s **award-winning collection of unique retreats and luxury hotels.

**OVERVIEW**:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.

**Duties and Responsibilities**:

- Guest satisfaction in all aspects of food & beverage service.
- Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.
- Achievement of budgets and cost controls without negatively impacting the guest experience.
- Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.
- Training, development and leadership of the team, and ensuring the team have excellent product knowledge.
- Maintaining the highest level of hygiene as per Company standards.
- Completion of all restaurant-related admin and reports.,

**PERSONAL CRITERIA**:

- Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.
- Upselling/coaching skills.
- Practical, hands-on approach and leads by example.
- Ability to host and comfortably engage with guests.
- Excellent communication skills (team and guests alike).
- Organized and structured approach.
- Energy and passion with a sense of fun.
- Excellent observation skills/ attention to detail
- Works well under pressure, flexible and can take initiative

**QUALIFICATIONS & EXPERIENCE**:

- Experience within a 5* hotel/property.
- Budgeting, procurement and cost control
- Strong background in customer service.
- Excellent wine knowledge.
- Strong training/coaching background.

**What's the deal**:

- Hours: As per operational requirements
- Medical Aid: 50% Company Contribution (Discovery)
- Provident Fund: 5% Company Contribution (Old Mutual)
- Annual Leave: 15 days off (plus an additional day off for your birthday)