![Outworx](https://media.trabajo.org/img/noimg.jpg)
Learning and Development Facilitator
7 days ago
About Us:
At Outworx, we’re not just a BPO; we’re a dynamic hub for service and sales excellence We're on the lookout for an enthusiastic and experienced Facilitator to bring our training programs to life.
The Role:
As a Learning and Development Facilitator, you'll play a crucial role in shaping our contact centre superheroes. Your responsibilities will include conducting energizing training sessions, developing cutting-edge training materials, and guiding our team to deliver stellar customer experiences.
**Requirements**:
- Matric or equivalent NQF 4 level
- Minimum of 2 years Facilitation experience within a Call Centre/ BPO environment
- Exceptional communication and coaching abilities
- Facilitator qualifications advantageous
- Computer Literacy
- Flexible to work shifts
**Responsibilities**:
- Develop and lead engaging training sessions for our team
- Craft innovative training materials to keep our agents at the top of their game
- Monitor and evaluate the effectiveness of training programs
- Collaborate with management to continuously enhance training methodologies
- Elevate our customer service game by inspiring and guiding our team
Why Join Us?
- Exciting Environment: Fun and supportive culture that encourages growth
- Growth Opportunities: Room for career progression and personal development
- Rewards: Competitive salary
If you're passionate about transforming operations and unleashing the potential of our team, we want to hear from you
-
Learning & Development Facilitator
4 weeks ago
Umhlanga, South Africa Huntswood Full time**Job Overview**: **Responsibilities**: - Partnering with Clients - Assessing performance needs - Designing curricula/learning frameworks - Designing learning experiences - Facilitating Learning - Supporting transfer of learning - Evaluating Learning **Job Requirements**: - Matric - Human Resource or L&D qualification advantageous - 2 to 3 Years...
-
Learning and Development Facilitator
3 weeks ago
Umhlanga Rocks, South Africa Outworx Full time**About Us**: At Outworx, we’re not just a BPO; we’re a dynamic hub for service and sales excellence! We're on the lookout for an enthusiastic and experienced Hospitality Facilitator to bring our training programs to life. **Why Join Us?** - Exciting Environment: Fun and supportive culture that encourages growth - Growth Opportunities: Room for career...
-
Learning Facilitator:
3 weeks ago
Umhlanga, South Africa Sanlam Full time**Who are we?** At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to...
-
Learning and Development Manager
2 weeks ago
Umhlanga, South Africa ME Careers Full timeOur client is recruiting a Learning and Development Manager. The main purpose of the role is to research, design and implement learning and development interventions that are aligned with the company's strategic pillar of growing and developing people to their full potential thus enriching their careers. Constantly evaluate L&D programs for relevance and...
-
Distance Learning Facilitator
2 weeks ago
Umhlanga, South Africa Richfield Graduate Institute of Technology Full timeDistance Learning Facilitator & Grader **About the Role**: In this role, you will have the opportunity to facilitate online workshops that are hosted on We have the current roles available: - **PROGRAMME**_ - **MODULE**_ BSC Data Science BSC / DIT Information Systems BSC / DIT Mathematics BSC / DIT Programming BSC / DIT Web Technology BSC /...
-
Learning and Development Co-ordinator
4 weeks ago
Umhlanga, South Africa F and G Sourcing Specialist Full timeOur **Retail Client** is seeking a **Retail Learning and Development Co-Ordinator** to join their team based in **Umhlanga, Durban.** **Purpose of the Job**: As the learning and development coordinator who thrives in a dynamic, fast-paced environment and has a strong training background, you will be responsible assessing the skill level of current...
-
Insurance Facilitators
3 weeks ago
Umhlanga, South Africa Infinite Life Holdings Full timeWe are searching for Freelance Insurance Training Facilitators, based in Durban. The group of successful facilitators will provide a project-based service to our academy. These roles would be best suited to Facilitators with learnership experience. RESPONSIBILITIES: - Plan and update training schedules according to region’s expressed needs and budget. -...
-
Learning and Development Specialist
2 weeks ago
Umhlanga Rocks, South Africa Code Red Recruitment Full timeMy client in Umhlanga is looking for a suitably qualified persons for the position of Learning & Development Specialist in the Human Resources Department based at Head Office. The position reports to the Talent & Development Manager. The successful incumbent will support the development of a learning and development plan linked to business performance needs...
-
Learning and Development Manager
3 weeks ago
Umhlanga Rocks, South Africa Code Red Recruitment Full timeMy client in Umhlanga is currently looking for a Learning and Development Manager within the **Human Resources **Department. The position reports to the **Human Resources Head**. The successful incumbent will be responsible for partnering with the business to develop a country-wide learning and development strategy and plan linked to business performance...
-
Learning Specialist
5 days ago
Umhlanga, South Africa iKhokha Full time**Company Description** iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be...
-
L&d Product Facilitator
2 weeks ago
Umhlanga Rocks, South Africa Huntswood Full time**L&D Product Facilitator** Huntswood SA is looking for a dynamic Learning and Development Facilitator to join our L&D Team. The key area of responsibility for this role will be facilitating of training in a physical environment on site. **Key Competencies required for this role will include**: - Partnering with Clients - Assessing performance needs -...
-
L&d - Complaints Facilitator
7 days ago
Umhlanga Rocks, South Africa Huntswood Full time**L&D Complaints Facilitator** Huntswood SA is looking for a dynamic Learning and Development Facilitator to join our L&D Team. The key area of responsibility for this role will be facilitating of training in a physical environment on site. **Key Competencies required for this role will include**: - Partnering with Clients - Assessing performance needs -...
-
Learning and Development Coordinator
3 weeks ago
Umhlanga, South Africa BET Software Full timeJoining BET Software is an opportunity to become a part of one of Sub-Saharan Africa’s biggest technological success stories, disrupting global markets with our vanguard software solutions. Our multiskilled team is passionate about pushing boundaries to create world-class solutions. We offer a dynamic work environment that supports learning and growth, a...
-
Training Facilitator
4 weeks ago
Umhlanga, South Africa KSP Group (Pty) Ltd Full timeWe are looking for a Training Facilitator to join our dynamic team. **Duties** - Interview staff and managers to assess training needs - Confer with clients/management to determine the best way to conduct programs - Design training curriculum - Prepare plans related to the environment, logistics, room arrangements and ground rules of the session - Confer...
-
Sales Trainer and Facilitator
4 weeks ago
Umhlanga Rocks, South Africa CX Interglobal Full time**Sales Trainer and Facilitator** - Do you want to join one of SA’s leading brands? - Do you want to create a dynamic learning environment through interactive learning activities; activities which encourage knowledge transfer and the connection of theory with practical in the workplace. - Do you have attention to detail? - Energy and compassion for...
-
Training Facilitator
2 weeks ago
Umhlanga, South Africa BET Software Full time**We Want You**: You will be tasked with designing and conducting training and development programmes to improve individual and organisational performance. We are trusting you to focus on identifying the learning needs of our employees and facilitating training initiatives. If you can find the drill of how our Team Members can enhance their skills, come join...
-
Learning Manager
1 week ago
Umhlanga, South Africa iKhokha Full timeCompany Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...
-
Learning and Development Coordinator
2 weeks ago
Umhlanga, South Africa BET Software Full time**We Want You**: We are passionate about developing skills for life and are on the search for that one person who will be just as passionate about encouraging professional development amongst our Team Members. The Learning and Development Coordinator will be responsible for the coordination and administration of a range of learning and development...
-
Facilitator - Information Technology
2 days ago
Umhlanga Rocks, South Africa Careers IT Full time**Job Title**: Facilitator - Information Technology **Company**: Careers Business Institute **Location**: Umhlanga, KwaZulu-Natal, South Africa **About Careers Business Institute**: Careers Business Institute, established in 1991, is a leading training institution dedicated to providing quality education and skills development. We are seeking a qualified...
-
IT Facilitator/assessor
2 weeks ago
Umhlanga, South Africa Careers IT Full timeWe require an IT Facilitator who is also a registered Assessor with MICT Seta, for the National Certificate in Systems Development qualification, SAQA ID 48872. Must have a minimum of 3 years of training experience and be fluent in English & Zulu. - Current CV that includes all contact numbers and traceable references - Certified copy of RSA ID or relevant...