Copy Writer

4 weeks ago


Johannesburg, South Africa Praesignis (Pty) Ltd Full time

**Responsibilities**:

- Work with CX, UX and UI designers to develop messaging and micro copy for app and web user journeys, chatbots, notifications, mailers, infographics, and videos.
- Drive vision for product language and content across customer journeys.
- Identify and articulate problematic moments in user flows with the goal of raising the CX bar.
- Define and document standards, patterns, principles, and processes to establish a unified approach to communications.
- Drive alignment on style, voice, and tone across channels.
- Collaborating with multi-discipline practitioners and project stakeholders.
- Presenting work to stakeholders and managing good relationships with them.
- Manage projects and copy requests from across the enterprise, prioritizing tasks, managing approvals and tracking time spent.
- Influence and adapt to stakeholder feedback.
- Support the achievement of the business strategy, objectives, and values.
- Stay abreast of developments in field of expertise.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
- Contribute to the Client Culture building initiatives (e.g., staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes, models, and systems though agile thinking.


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