IT Network Support Manager
2 weeks ago
5years
Manage activation and acceptance of new network elements (New sites, upgrades, swap)
Ensure SLA during new network elements introduction
Lead War room teams during upgrade/Swap, ensure interfacing with field teams, and third party
network elements representative
Ensure KPIs and QOS non regression after upgrade
Ensure Site and Cluster Acceptance after upgrade/Swap
Define and provide monthly KPIs for team members performance assessment
**Qualifications and Experience**:
Matric Plus Tertiary qualification
10 years in Mobile Network industry
Experience managing technical team of 10+ people
Knowledge of Radio Swap process, from Technical and Rollout side
Knowledge of 2G/3G/4G/5G QoS and QoE
Radio Fine tuning and optimisation experience
Leader, Not afraid to be hands-on to resolve issues
Problem solving skills
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