Occ Manager

**Principal Accountabilities**

Responsible for making sure all conditions are fulfilled for the safe train operations.

Lead and manage all OCC Staff

Responsible for train traffic management and for dispatching appropriately all information/alarm regarding events/incidents which do or might impede train movement and/or station operations

Decision making authority in all matters pertaining to the safe operation of the trains, including incident response and service recovery

**Specific Responsibilities**

Oversee and ensure the smooth running of the OCC operations of the Gautrain.

Ensure all equipment are tested and operational before commenced of the revenue service

Define policies, standards, rules and procedures and ensure the implementation thereof to achieve smooth operations.

Develop plans and strategies to continually enhance the standard of trains operations

Provide Unit objectives to the OCC Supervisors.

Develop plans to optimize utilization of resources and improve manpower productivity.

Ensure that the performance standards as laid out in the Operating Contract and all internal performance standards are met.

Ensure compliance to the Railway Rule Book

Update the Transport Manager and other Unit managers on performance indicators.

Maintain good staff morale and job satisfaction and promote productivity movements in the unit.

Undertake any other duties as assigned.

Perform OCC and Train Driver duties.

Manage the OCC roster

Ensure detailed report of all system (incidents and checklists)

Interview staff after involved in incidents, submit level 1 reports

Manage all staff engagements and training

Ensure staff are fit for duty.

Take ownership and accountably

Enforcement of rules in the department

Addressing undesirable behaviours

**Desirable Traits**
Excellent Interpersonal Skills

Good verbal and written communication skills

Must possess leadership qualities

Ability to delegate, supervise and control

Analytical and critical ability

**Background Requirements**

Grade 12,

Relevant degree

Management/Supervisory experience within the railway environment, Transport Management will be advantageous.

Previous railway experience

Accident / Incident investigation experience

RCAT

Proficient knowledge of railway network systems

Fluent in English

At least 5 years’ Transport Supervisor experience