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Air Freight Import Controller

4 months ago

Johannesburg, South Africa African Recruitment Full time

**1.** **Operational**
- Communicate with client services representative and / or origin agents where required with regards to incoming shipments
- Receive pre-alert for incoming shipments
- Ensure that files are registered as soon as possible after receiving the pre-alert
- Track shipments with carriers
- Manage the submission of customs entries for arriving shipments
- Attend to any customs query documents or stops as to facilitate a speedy release of cargo
- Updating / accrue of carrier and 3rd party charges on CargoWise
- Invoice shipment within required metric
- Ensure all costs and sells are accrued within the correct month and no loss being made
- Submit pro-forma claims to the airlines / agents on cargo received damaged / short
- Finalize queries on files
- Arrange for delivery notes to be sent to transport / warehouse team once cargo is customs cleared
- Arrange for correct documentation to be submitted for all stopped cargo
- Check on the floor report to ensure all cargo has been dispatched as needed
- Check clients account status before cargo is released to ensure CBO funds are received before dispatch
- Track missing cargo and ensure this is being chased and checked daily
- Advise clients of any damages
- Ensure RCG is done within KPI
- Provide daily status updates to the client

**2.** **Financial**
- Arrange payments to third parties
- After checking that freight charges are correctly shown on billing do auto-rating
- Check that duty / VAT and entire invoice if correct, then post and print invoice
- Check for WIPS and Accruals on “Profit and Loss” tab
- Ensure all WIPS and Accruals are done in the right time frame to avoid movement losses

**3.** **Customer**
- Where there is interaction with clients a strong working relationship must be fostered
- The customer must come first in everything we do
- Resolve queries that affect clients quickly and resolve the issue

**4.** **Quality**
- Every file must be done to the best of your ability
- Ensure all milestones are complete

**Knowledge & Experience**
- Matric or Senior Certification equivalent
- More than 3 years’ experience in Air Imports environment.
- Knowledge in Customs procedures
- Incoterm’s knowledge
- Exposure to finance

**Skills**
- Communication skills
- Ability to work under pressure
- Requires little supervision
- Maintain and build strong client relationships
- Attention to detail
- Quality Focus

**Job Types**: Full-time, Permanent

**Education**:

- Certificate (required)

**Experience**:

- Imports & Exports: 3 years (required)
- Logistics: 3 years (required)
- Airfreight: 2 years (required)
- Freight Forward: 2 years (required)