Emea Biddable Process Owner

2 months ago


Johannesburg, South Africa GroupM Full time

**Background on the Transformation Centre of Excellence**

**Roles and Responsibilities**
- Reports to the EMEA Process Lead
- EMEA process owner of the digital media (biddable media) processes across GroupM and it’s Media Agencies.
- Overall responsibility for operationalization of the EMEA strategy and direction of ongoing media, and process improvement
- Overall responsibility for implementing transformation initiatives for the E2E media process (top down)
- Leading process workshops at a level 4 process, and assisting markets to craft L5 processes
- Working with the solution owners and transformation team to create a holistic operating model
- Leading the training and business simulations of processes for each market
- Overall responsibility for further centralization activity into the market and regional media hubs

oLeading difficult conversations to drive change across in-market Excos
- Oversees the market level process SMEs to drive process standardization, simplification and improvement initiatives across the media.
- Works with the process lead to standardize ways of work within the process stream and across other pillars
- Owns the EMEA media process transformation project portfolio and responsible for its delivery within budget and timelines
- Responsible for aligning with global project initiatives for the media processes
- Ensure integration of improvement initiatives across the E2E process and drive the prioritization of initiatives based off business needs, resources and budget
- Ensure adherence to regional process policies/controls and perform quality reviews to monitor risks
- Provide oversight for adherence to and improvement of media process KPIs both in the agencies and GroupM functions
- Drive leadership and key stakeholder buy-ito improvement initiatives and sits Steering Committees for major projects
- Partake in adjacent responsibilities where necessary to drive the holistic project forward

**Capabilities**
- 7+ years team and project management experience, with a track record of continuous improvement and strategic partnering in a multinational environment
- Exposure in media & advertising industry is a must, preferably in a media agency environment.
- Solid understanding of E2E media, process operations (beneficial: IT environment and process variation across EMEA)
- Strong stakeholder management skills with demonstrated ability to deal with different nationalities, cultural background and conventions in EMEA
- Understanding and appreciation of how to operate and deliver change within the varied cultural environments in the EMEA region
- Key role as a leader and motivator to a start up team
- Customer and Quality orientation
- Ability to work independently and systematically
- Flexibility and ability to work under pressure
- Excellent communication skills
- Business fluent in English



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