Fund Services Manager

2 weeks ago

Cape Town, South Africa Conova Recruitment Full time

**Purpose of Job**
The role is to contribute to and oversee the effective management of the Customer Due Diligence Team overseas. The primary focus is to ensure that the funds under administration of the company comply with the compnaies compliance policies and procedures and is in line with the overseas AML/CFT/PF Regulations. In addition, and in conjunction with the wider Operations Team, providing a professional and comprehensive operational support service to all staff.

**Main Responsibilities and Duties**
- Proactively oversee and manage team members, ensuring a professional service is provided to clients and intermediaries
- Directly support and coach team members in completion of their roles
- Manage and prioritise projects in association with business as usual demands
- Responsible for ongoing effective compliance/transactional monitoring in accordance with regulatory and business requirements for fund clients and investors
- Ensure all tasks are dealt with within an acceptable timeframe and deadlines are met
- Aim to provide the Group with the best processes and service possible
- Actively participate at internal meetings; demonstrate an ability to identify, pursue and manage potential business process improvements across the Group
- Provide a value added service to the chargeable sector of the Group
- Maintain proactive, dynamic and effective communication with the companies staff at all times
- Offer flexible and helpful support
- Develop self, and ensure knowledge in relevant field at all times
- Be competent with the ability to multi task and manage high volumes of workload and deadlines
- Be able to communicate and motivate via written media and verbal form
- Develop strong problem solving skills and encourage this in others
- Be able to work productively, efficiently and effectively with initiative and drive under pressure and tight timescales whilst maintaining attention to details and quality
- Check, maintain and ensure accuracy of the central diary systems to ensure that deadlines are recorded and subsequently met
- Provide support and reporting to the Operations Director on a timely basis
- Conduct annual appraisals and interim reviews, setting SMART objectives
- Adhere to Risk & Associated Compliance procedures in relation to regulatory requirements and AML legislation
- Maintain 80% chargeable time and monitor time chargeability of line reports
- Adhere to the companies core values and expected behaviours and promote these in the team
- Any other duties as deemed necessary or defined by Management and/or Group Board

**Essential Requirements**
- A degree, preferably in business administration or legal studies.
- ACAMs or ICA certification would be an asset
- A sound understanding of AML/CFT/PF Regulations
- 3+ years of experience in a Compliance role
- A proven track record of researching AML/CFT/PF Regulations
- Comfortable and highly proficient in verbal and written communications with internal and external stakeholders.
- A team player who listens well and values the input of his or her colleagues.
- Highly proficient in the use of Microsoft Office (including Word, Excel and PowerPoint ).
- Highly organised and exceptionally detailed.
- Accustomed to managing multiple priorities.

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