Manager
4 months ago
**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_**
**_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_**
**_Division._**
**_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_**
Post:
E-mail:
Fax:
before the closing date of the advertisement.
Note: if you have not been contacted within 30 days of the closing date of this advertisement please consider your
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**_ Operating Division : Transnet Corporate Centre_**
**_ Position Title : ICT Vendor Manager_**
**_ Employee Group : Permanent_**
**_ Department : ICT_**
**_ Location : Johannesburg_**
**_ Reporting To : Executive Manager_**
**_ Grade Level : E_**
**_ Reference Number : 6014479_**
**_ Position Purpose:_**
- Develop and implement the vendor relationship strategies, and work closely with the business and IT to understand their
needs, while serving as the IT point of contact for all purchases, deliveries and problems with products and services from ICT
vendors.
- Plan and involve general systems, process guidelines / procedures and the co-ordination of these processes to ensure the
efficiency and integration of best practices.
- Develop, or assist in development of Request for Information (RFIs), Request for Proposal (RFPs) and business cases.
- Conduct market research and benchmarks to ensure that prices / SLA’s are best in the market.
- Qualify vendors and maintain an approved ICT vendor database and tracking system.
- Serve as the primary interface between the service provider and the business.
- Maintain contact with ICT vendors to manage the status and quality of service and the progress toward contractual
commitments
- Continually seek optimal value in service from vendors, reviewing and monitoring performance and return-on-investment
metrics and initiating contract modifications.
- Negotiate with specific vendors including existing and new vendors.
- Pursue new vendor relationships as needed.
**_Position outputs:_**
- Effective management of ICT transversal strategic relationship management with ICT vendors.
- Effective management of strategic vendor performance and compliance to Transnet standards and policies.
- Management of ICT processes, procedures and management systems to ensure effective and efficient management of
vendors.
- Management of appropriate performance metrics relating to vendor management (e.g., the number of vendors under
management, total spending per vendor).
- Effective management of transversal ICT vendors as well as with Transnet Supply Management, Legal and Vendors.
- Manage the development of Request for Information (RFIs), Request for Proposal (RFPs) and business cases.
- Effective negotiations with vendors related to all services.
- Recommend and report actions relating to procedures and organizational matters on vendor management and contract
execution, which will lead to increased efficiency and effectiveness.
**_ Qualifications & Experience:_**
- A Bachelor’s degree in Computer science, Commerce, Business Administration or other related field is required;
- At least 10 experience including 4 year management responsibilities in at least 2 disciplines in a multi-tier environment.
- Experience in multidisciplinary IT outsourcing functions will be an added advantage;
- Operations in IT account executive and contract management is an added advantage.
- Experience in Customer Relationship Management practices
- Experience with KPI’s, Management Dashboards, etc.
- Experience in contract management negotiations.
**_ Competencies:_**
- Strategy and Sustainability
- Inspirational Leadership
- Business Performance and Delivery
- Relationship Management
- Corporate Governance and Compliance
- Personal Mastery
-
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