Manager Fuel

The Fuel Company (TFC) has a vision of becoming the market leader in the independent fuel retail sector in South Africa. TFC is customer driven and its value proposition is to consistently deliver fuel, convenience retail and quick service food within a clean and secure environment. TFC has a broad customer base including the general public, the transport and agricultural sector, as well as national and local government.

**Job Specification**

Reporting into the Regional Manager Operations, the incumbent would be responsible for managing a fuel and convenience store, which includes overseeing sales, staff, inventory and operational & administrative systems and controls.

**Minimum Requirements**
- National Diploma in Business Administration, Commerce, Accounting, or related field
- 4 years related experience in retail sales with a proven track record in a managerial capacity
- Ability to effectively communicate and/or negotiate with high level of proficiency
- Excellent MS Office skills and knowledge of retail operating systems

**Key performance indicators**

**Growth**
- Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
- Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays

**Optimisation**
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, maintain branch controls, and analysing variances to maximise profitability and meet sales targets
- Maintain proper stock management, i.e stock controls and reconciliations
- Promote high levels of customer satisfaction by addressing customer complaints
- Compliance with internal company policies, procedures, processes, and external regulations

**Leveraging Culture & Diversity**
- Ability to lead a high impact team and collaborate with different stakeholders
- Building trusting relations and inspire relations amongst the internal and external stakeholders

**Digital Transformation**
- Driving the automation/optimization of digital processes and inventory control platforms
- Develop consumer-facing content across a variety of segments to publicise the company's products & brands

**Key leadership attributes**
- The incumbent would need to have t_**_he ability to progress and add continuous incremental value - having impact_**
- Dealing with complexity
- Sound pragmatic judgement
- Self - awareness
- Achievement orientation