Telesales (Western Cape)
2 weeks ago
**Recruiter**:
- SYNTECH
- **Contract**:
- PERMANENT
- **Location**:
- CAPE TOWN
- **Availability**:
- IMMEDIATELY
- **Category**:
- SALES
- **Offer**:
- MARKET RELATED BASIC + COMMISSION
- Syntech is a fast-growing technology distributor, and our goal is to improve lives through the innovative technology we bring to the market - from cutting-edge Smart Home technology to the latest innovative gaming gear and commercial electronics. We maintain a challenging work environment with corresponding respect for work/life balance.
We are looking for a highly motivated, quick thinking, sales savvy, experienced telesales person to join our Sales team. The role requires the successful salesperson to perform telesales functions to support the broader mix of Syntech customers. This individual needs to have excellent written and verbal communication skills, be organised, have attention to detail, as well as work well in a team environment and under pressure. Experience in customer service is essential with a strong background in sales, along with having sound judgement, discretion and the initiative to drive organisational processes in order to provide our customers with an exceptional level of service.
**Tasks and Responsibilities
- Receiving and processing purchase orders.
- Verifying orders, including customers’ personal information and payment details.
- Expediting orders through internal liaison.
- Directing feedback from customers to relevant departments.
- Identifying new products to add to those on offer.
- Supporting the sales department with other administrative tasks, if requested.
- Dealing with customers incoming calls.
**Education and Experience
- Very strong admin skills.
- Previous experience in sales administration, or a similar role.
- Sales experience in the IT industry if possible.
- Exceptional interpersonal and customer service skills.
- Proficiency with word processing and spreadsheet software.
- Excellent written and verbal communication skills.
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