Manager: Small Business Services

2 weeks ago


Pretoria, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Contact**
- REQ 127028 - Twanette Coetser- Closing Date - 27 June 2023- Cluster & Location- Total Business Banking and Retail - Relationship Channel- Pretoria, Gauteng- Career Stream- Relationship Management- Leadership Pipeline- Manage Self: Professional
- FAIS Affected- FAIS Affected - Yes**Manager: Small Business Services x2**

**Job Purpose**
- To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

**Responsibilities**:

- Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
- Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
- Improve results by tracking and analysing financial reports against agreed measures.
- Understand clients business and needs through proactive client relationship management according to portfolio mandate.
- Build relationships with internal stakeholders through communication and networking as determined by client needs.
- Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
- Complete tasks through planning and reviewing against set targets.
- Manage resources (time, processes and support teams) to optimize value against client expectations.
- Comply with risk standards,policies and procedures through training and development as required by group complianceframework
- Research and analyse information by using problem solving techniques to propose solutions for work challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Minimum Experience Level- 2-3 years' Business Service experience in the financial sector a must
- 2-3 years’ experience in Business Acquisition essential
- 2-3 years' Relationship management experience would be an advantage

**Requirements**:

- Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers) is preferred
- NQF Level 5 or Higher in a Financial or Business related field essential
- Matric / Grade 12 / National Senior Certificate
- Valid driver's license and own reliable transport is essential

**Technical / Professional Knowledge**
- Banking knowledge
- Banking procedures
- Business Acumen
- Business principles
- Business writing
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Decision-making process
- Nedbank culture
- Cluster Specific Operational Knowledge
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_



  • Pretoria, South Africa Finbond Mutual Bank Full time

    The incumbent will be responsible in building banking relationships with new businesses, working with existing business clients to expand the financial services they use, and ensuring products and services meet clients' needs. The incumbent will be responsible for the portfolio of small, medium enterprises (transactional as well as...


  • Pretoria, South Africa University of Pretoria Full time

    **UP Posting - Academic**: FACULTY OF VETERINARY SCIENCE DEPARTMENT OF PRODUCTION ANIMAL STUDIES LECTURER/SENIOR LECTURER/ASSOCIATE PROFESSOR: SMALL STOCK FLOCK HEALTH (ONE POST)- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and...


  • Pretoria, South Africa Lloyd Viljoen Pretoria Full time

    Duties and Responsibilities: - Receiving clients and operate small switchboard. - File and maintain electronic and hardcopy documents. - Assist with invoicing and capturing of transactions. - Register clients at Department of Labour. - CIPC submissions. - Office supplies management. - Receive and dispatch deliveries/courier services. - Supervise cleaners. -...


  • Pretoria, South Africa Momentum Distribution Services Full time

    **Introduction** Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA. **Role...


  • Pretoria, South Africa Momentum Distribution Services Full time

    **Introduction** - Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA.**Role...

  • Stores Manager

    52 minutes ago


    Pretoria, South Africa Cletech Recruitment Full time

    Responsible for: - Staff management - Ensure proper control of the Stores operations - Procure and control the small tool and special tools - Plan and manage stock takes for the Business Unit


  • Pretoria, South Africa JSM Business Services Full time

    **Duties**: - Management of calls in a professional and efficient manner - Follow up calls where and when needed - Explanation of credit life insurance principles - Handling all information on basis of trust - Dealing with clients and processes in line with company procedures - Optimal use of the "Call Centre" computer system - Various languages will be an...


  • Pretoria, South Africa FRIMO RECRUITMENT AGENCY Full time

    **MY client in Pretoria is looking for a SENIOR MANAGER**: PROGRAMME ANALYSIS, DESIGN AND LEARNING FOR A Twenty (20) Months Fixed Term Contract. **MAIN PURPOSE OF THE JOB**: To conceptualise, formulate and implement Seda Programme Analysis, Design and Learning Business Unit strategy and operational plan aimed at researching, developing, piloting existing...

  • Business Analyst

    Found in: Talent ZA C2 - 3 weeks ago


    Pretoria, South Africa PRR Recruitment Services Full time

    Looking for a Business Analyst/PM experience Doing Analysis with clients Creation of data mapping Flight plan JIRA Development tasks GIT repo Testing Business business changes Degree or diploma is needed. Send your CV with details on projects to marinda@prrrecruitment.co.za 


  • Pretoria, South Africa Mercedes-Benz South Africa Ltd Full time

    **Aufgaben**: - Business Contract Manager - Objective of the job: - Management of PTA Fleet Services Supplier, and East London Fleet Services to ensure an optimized, customer centric Fleet services working model in line with key KPI’ s and stakeholder management, coupled with the business management function that involves the implementation of key...


  • Pretoria, South Africa Daisy Business Solutions Full time

    **: - Remuneration**: - Basic R 8 500.00 **- Requirements** - Fully Bilingual ( English & Afrikaans) - At least 3 Years’ Experience in similar role - Excellent communication skills ( English & Afrikaans) - Strong Time Management & Administrative Skills - Neat, target driven, can work under pressure, work well in team - Telephone Background - Own car &...

  • Service Manager

    51 minutes ago


    Pretoria, South Africa Pink Elephant Full time

    Main Responsibilities: - Timeous compiling and distribution of reports for client engagement - Ensuring that the incident management process is adhered to by technicians. - The ability to efficiently monitor Service Level Agreements from all stakeholders. - The ability to maintain customer relationships and ensuring repeat customers by upselling products...

  • Broker Assistant

    3 days ago


    Pretoria, South Africa JSM Business Services Full time

    **Responsibilities**: Liaise with insurance companies regarding policy changes, renewals, and underwriting requirements. Ensure that all documentation related to insurance policies are accurate and updated. Deliver excellent customer service by answering queries and providing information about policies. Maintain and manage accurate records of policies and...


  • Pretoria, South Africa SABS Full time

    **Job Advert Summary**: **About SABS** The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the...

  • SAIPA Trainee Accountant

    Found in: Talent ZA C2 - 3 weeks ago


    Pretoria, South Africa PRR Recruitment Services Full time

    Well established small audit / accounting practice in Monument Park is looking for accountants who wants to start or complete SAIPA articlesRequirementsMatricBCom degree in Accounting or Financial Management ( completed or in progress) Afrikaans and EnglishOwn transport and drivers license Email CV, ID, License and transcripts to...


  • Pretoria, South Africa University of Pretoria Full time

    RESPONSIBILITIES: The incumbent will be responsible for: - Clinic management (record keeping, hygiene, stock control, care of equipment, safety measures etc.); - Supervising support staff; - Administering and monitoring of anaesthesia and sedation; - Performing emergency procedures (small animals); - Communicating with patient owners; - Demonstrating...

  • Branch Manager

    4 days ago


    Pretoria, South Africa Unique Personnel Full time

    **Job Number** - 69299 **Job Type** - Permanent **Job Title** - Branch Manager **Computer Skills** - Windows **Industry** - Automotive **City** - Pretoria East **Province** - Gauteng - A reputable automotive company is looking for a trustworthy, experienced, and reliable individual to join the team as a Branch Manager for their Pretoria East branch.**_...

  • Customer Service Engineer I

    Found in: Adzuna ZA B C2 - 6 days ago


    Pretoria, South Africa Adzuna ZA B C2 Full time

    iOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are seeking a Customer Service Engineer I  with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery. What you’ll do:Onsite and Remote User Support to Client.General maintenance to office/boardroomsVIP User...

  • Customer Service Engineer I

    Found in: Whatjobs ZA C2 - 6 days ago


    Pretoria, South Africa IOCO Full time

    iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are seeking a Customer Service Engineer I  with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.   What you’ll do: Onsite and Remote User Support to Client. General maintenance to office/boardrooms...

  • Customer Service Engineer I

    Found in: Talent ZA 2A C2 - 7 days ago


    Pretoria, South Africa IOCO Full time

    iOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are seeking a Customer Service Engineer I  with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery. What you’ll do:Onsite and Remote User Support to Client.General maintenance to office/boardroomsVIP User...