Gorgias Sales Associate

6 months ago


Johannesburg, South Africa TalentPop Full time

This is your chance to join a winning team and one of the fastest-growing companies in the e-commerce space

**Responsibilities**:
The following would be the Gorgias Sales Representative’s daily tasks and responsibilities:

- Respond to incoming inquiries and questions from prospective brands interested in trying Gorgias.
- Outbound calls
- Provide detailed information and answers to their queries.
- Aim to qualify leads and get them to schedule demo calls.
- Maintain a professional and engaging communication style to encourage interest.
- Identify brands that have booked a trial without a demo call.
- Reach out to these brands to schedule demo calls for a better understanding of the software.
- Ensure that brands have the necessary resources and guidance to effectively use Gorgias during their trial period.
- Handle a high volume of 100-150 calls per week from existing and potential customers.
- Provide information, support, and assistance to callers in a timely and efficient manner.
- Address inquiries, resolve issues, and escalate complex cases as needed.
- Maintain a high level of professionalism and product knowledge during interactions.

**Requirements**:

- The following would be the requirements for the Gorgias Sales Representative role:

- Sales experience is required.
- Meeting booking experience is required
- Gorgias experience is not required.
- Previous experience in leadership or management roles is highly desirable.
- Gorgias offers opportunities for career advancement and growth within the organization.

Internet Requirements:

- DSL, Cable, or Fiber internet connection is required - LAN connection required (15 mbps minimum).
- Back internet connection is required (For backup internet, required speed should be at least mbps).
- All agents will be required to send the most recent speedtest to your Team Leader for Approval for both your Primary and Backup Internet Connections.

Note: If your Internet connection speed is lower than 15 Mbps or you do not have backup internet available, you will be required to set this up prior to working with us. Failure to have a backup internet source is a violation of our internal policy and may result in you not being able to work with us.

Perks & Benefits
- Competitive Salary = 4$ + commission
- PTO
- Maxicare Health Insurance + Dental Coverage
- Permanent and full-time #WorkFromHome Set-up

Pay: R76.96 per hour

Application Question(s):

- PLEASE KEEP IN MIND THAT THIS IS A HOMEBASED POSITION. This means you will be using your own device. Please answer "YES" if you meet the minimum technical requirements are listed below:

- Laptop or Desktop with Core i3, Ryzen 3, or higher processor. MAC OS is also acceptable.
- Noise-cancelling headphones, or a quite working environment free from any background noise.
- Internet speed of at least 15 Mbps.



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