Technical Manager

**Main purpose / objective of the position**:
To plan, direct, coordinate, budget and expense control, projections of all activities concerned with the operational infrastructure and of the portfolio, including OHS, SANS, SLA’s, service, maintenance, repair and replacement of hard building services with Major Projects including but not limited to : Asset Registers, Mechanical, Electrical, Civils, Lifts, Escalators, Generators, Batteries, Solar, Ventilation, Refrigeration, Water and Fire Tanks, Pumps, Risks, Consumption Measurements and Analysis. Assist Operations Manager where required. Administration and Reporting thereof.

**Decision making authority**:
**Experience / Education**:
Minimum qualification Grade 12, with Building Science / Project Management / Construction Management or similar technical tertiary qualification. Technical background and technical skills are essential. Own transport and driver’s license. A minimum of 5 years experience in Operations / Facilities Management / Technical Management in large scale retail / commercial / industrial property environment.

**Skills required**:
Implementation and management of Service Level Agreements; Cost budgeting and control; Administration principles and reporting; Strong interpersonal skills; Strong negotiation skills; Strong Technical skills, Planning, Organising and Time Management; Ability to organise and direct required resources.

**Knowledge required**:
Sound knowledge of housekeeping principles; Sound knowledge of OHS, SANS and SHE Acts; Basic knowledge of BCE Act; Advanced technical knowledge; Advanced knowledge of costings, budgeting, control, and projections; Working knowledge of Company policies and procedures; Knowledge of relevant statutory requirements; Contract management, Lease conditions including house rules.

**Competencies required**:
Customer and quality focus; Methodical, Problem solving and decision making; Technical Proficiency; Resilience and Initiative; Methodical; Communication; Tolerance for stress; Investigative; Drive and Productivity; Financial and Business Acumen.

**Major drivers of work volume**:
Geographical spread of buildings; Grading and complexity of buildings; Tenant and customer profile; Level of Mechanical / Electrical Complexity; Cost, Analysis and Delivery Levels; Management of complexity & intensity.

**Interface / relationships with**:
Internal: Portfolio Manager / Centre Manager/ National Technical Managers /Operations Managers
External: Contractors, Service Providers, Engineers, Consultant, Landlord, Tenants, Project Managers