Credit Controller

**Overview**:
Omnia’s Agriculture division (Agri), is a global organisation and the market leader in Southern Africa. The creditors controller will be responsible for the administration of cash collections on an ongoing basis, for managing debtors to ensure that the maximum number of customers pay their accounts on time to maximise cash collections for Agri. Additional responsibilities include, but are not limited to on an ongoing basis, make contact with customers in order to develop a harmonious working relationship with them. Such contacts may be to encourage them to make payments on time, to establish if they have received invoices and generally to establish if they have any queries.

**Qualifications**:

- Degree would be advantageous

**Experience**:

- 10 Years minimum experience in a debtors’ administration position.
- Credit Control experience would be required.
- Experience in an agricultural environment would be an advantage.

**Duties**:

- Administration of cash collections, ensuring the current allocation of payments received against the appropriate sales order and invoice.
- On an ongoing basis, responsible for managing debtors to ensure that the maximum number of customers pay their accounts on time to maximise cash collections for Agri
- On an ongoing basis, required to contact customers in order to develop a harmonious working relationship with them. Such contacts may be to encourage them to make payments on time, to establish if they have received invoices and generally to establish if they have any queries
- Responsible for engaging in a process of negotiation in an endeavour to retrieve monies owing to Agri. This may include telephone calls, mail, faxes and, if required, personal visits to the customers concerned
- In the event of settlements being offered by the customer, responsible for analysing and evaluating the offer with due consideration to the situation of the customer and the financial outcome to Agri
- In an endeavour to maximise the cash collections and reduce debtor days, may assist customers to reconcile their accounts with Agri
- On a monthly basis, required to draw up a report and to furnish Area Managers (SA) with feedback regarding the status of their customers’ accounts (e.g., amounts outstanding, customer reasons for outstanding amounts)
- Resolving queries for dealing with and resolving a wide range of queries which may come from customers, Agri sites or Agri head office. These may include incorrect prices, incorrect order numbers, incorrect quantities or incorrect transport costs
- In this process of dealing with queries, will be required to do troubleshooting to establish the origins of problems, e.g., by doing electronic scans of information on AX or of hard copies in files General administration
- Ensure that the company adhere to the credit insurer’s rules and processes. Engage with the marketing team and clients for the timeously submission of information to obtain a credit limit at the credit insurer.
- Ensure the timeously submission of claims to the credit insurer when debtors fail to pay on time. Ensure no deliveries of product to a client, when the account is out of limit, or are due for legal action.
- Required to perform general office administrative functions

**Job Competencies**:

- Professionalism
- Relationship building skills
- Telephone etiquette
- Computer literacy

**General**: