Retail Sales Consultant

3 weeks ago

Cape Town, South Africa Tailormade Solution Full time

The purpose of the Sales Consultant role is to build the new apparel brand, contribute to an outstanding service culture, observe store standards, and operational excellence, and deliver service and sales strategies alongside the team. The role delivers merchandising plans, loss prevention and related mitigation plans, achievement of sales targets, and supports efforts to ensure return customer traffic to the store as a key indicator of success.

The Sales Consultant is all about the customer experience - how the store looks and feels and how successful sales are achieved.

**Duties and Responsibilities**:

- Consistently maintain store appearance to guidelines and standards
- Keep a neat, clean, well-stocked environment
- Adhere to all standards related to signage labelling, planogram integrity, seasonal style guides, and merchandise presentation ensuring the front of house maintains high standards in product range, stock levels and presentation (and related stock smoothing).
- Support all aspects of the front-of-house operational activity and standards pertaining sales, price, and promotion discounts, reduced to clear, donations and related pricing material.
- Support, monitor, and mitigate losses in the front of house - flag any areas that require attention and/or influence the correct administration of sales-orientated activities.

**Minimum Requirements**:

- 1 year exposure in fashion retail retail or service-oriented store environment
- Exposure to retail systems, technologies, and new innovations advantageous
- Understanding of procedures, standards, and guidelines in a retail store context - Company policies and procedures, operational controls, loss prevention and mitigation, Health & Safety -OHSACT procedures etc. - (essential).

**Hours of work**:
Min 40 hrs. per week - any 5 days from Monday - Sunday

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