Research Audiologist

**Work Location**:180 Garsfontein Road, Ashlea Gardens, Pretoria (hybrid after 6 months)

**Job purpose**:
Conduct research, bench studies, and user studies with the required documentation, to prove the efficacy of products in accordance with regulatory and legal requirements.

**Requirements**:
**Minimum Education**:

- M.Communication Pathology in Audiology

**Skills and Knowledge**:

- Excellent English skills and communication ability
- Ability to organize and run a research project
- High competence in hearing aid fitting/aural rehabilitation
- Proven ability to work collaboratively with colleagues to achieve research aims and/or clinical goals
- Computer literacy

**Experience**:

- Audiological research: design and implementation
- Report writing and documentation
- Fitment of hearing aids
- Fine tuning of hearing aid settings
- Customer relations and relationship management
- Working in a clinical environment and interacting with both clinical and non-clinical and academic colleagues
- The development of research protocols and the management and organization of data (user studies)

**Key Performance Areas, Weights, and Objectives**

**Research: User and Clinical Studies**:

- To conduct user studies, usability engineering studies, RETSPL studies, Clinical validation studies, and all other product-related studies to support the product development team (including contextual discovery, experience mapping, diary studies, early-stage concept and prototype testing, lab-based and contextual usability, and accessibility testing).
- To manage all aspects and requirements of the research study being performed (including planning, time allocation, funding, participant recruitment, and performing the relevant testing and documentation).
- Work with the team to develop and advocate appropriate research strategies to understand user needs for a service, and to continually test and improve the service.
- Foster a culture of team involvement in user research, team analysis, design rationale, and decision-making based on user needs.
- Design, execute and analyze quantitative and qualitative surveys.
- Effectively document and communicate user research findings to the team and the wider organization.
- Prepare reports and relevant documentation required for regulatory submissions.
- Liaise with the relevant teams to turn user research findings into stories and actions that lead to valuable product and service features

**Documentation and certification**
- To assist the Legal & Regulatory team with the required documentation for regulatory bodies.
- To report on all research in a format acceptable to regulatory bodies.
- To investigate certification requirements and to give feedback to the product development team

**Literature Reviews**
- To keep up to date with new research or publications in the related field of user studies.
- Conduct market research to stay up to date with trends and competitors.
- To document any relevant literature and update the body of literature.
- To liaise with the Legal & Regulatory team on the knowledge obtained in the reviews.