Internal Sales
2 days ago
Internal Sales person with extensive kitchen and catering equipment sales experience required to assist walk in customers and assist external sales. Based in the Johannesburg West area
**Responsibilities**
- Responsible for overall internal sales, including customer queries, quotes, orders, demonstrations and assisting external sales when needed
- Answer all customer related queries - electronically, verbally as well as walk in customers
- Process all customer requests and transactions accurately and timeously
- Manage all orders from entry to finalisation
- Give feedback to customers regarding their requirements: be it quotes, orders, order status, deliveries/collections, backorders, spares and general inquiries
- Develop positive relationships with all existing and prospective customers
- Provide professional Customer Service and Support at all times
- Maintain good relationships with all internal colleagues and assist relevant business departments where possible
- Use initiative and proactively resolve customer queries or complaints promptly
- Recognise opportunities to help customers and boost sales/up sell
- Promote total customer satisfaction
**Requirements**:
***
- Grade 12
- Relevant qualification in sales is preferred
- Minimum of 3 to 6 years **relevant internal sales** experience
- Extensive kitchen equipment-based sales is preferred
- Excellent sales and communication skills is a must
- Must have outstanding customer service skills/attitude
- Attention to detail and accuracy of capturing data/orders/requests
- Computer literate - MS Office, SAP or similar
- South African citizens only
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