Leads Consultant

2 weeks ago


Cape Town, South Africa Advanced Projects and People Full time

**Purpose**

The core focus of this role is generating quality sales opportunities for the Distribution channels.

**Requirements**:

- Minimum of 3 years Outbound call center experience within financial services
- Matric
- Knowledge of Sentrix
- RE Exam Advantageous
- Cultivates Innovation
- Client Focus
- Drives Results
- Flexible and Adaptable
- Communication Skills
- Problem solving Skills
- Time Management Skills
- Ability to work with people
- Treating Customers Fairly
- Target driven
- Team Management skills
- Collaboration
- Communication and organizational skills.
- Excellent analytical and problem-solving skills.

**Duties and Responsibilities**
- Achieving the minimum production norms and targets set.
- Making quality outbound calls to clients with the aim of creating quality sales opportunities.
- Adhering to the quality standards of the client.
- Recording client information and requests on the Sentrix system.
- Handling and appropriately referring customer complaints and objections

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- outbound call center with a financial service environment: 3 years (required)

Application Deadline: 2023/06/16



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