Talent Sourcer

at DigiCert
Cape Town

ABOUT DIGICERT

We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put trust—an abstract idea—to work. That’s digital trust for the real world.

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As a Talent Acquisition Sourcer - 6 Month Contract, you will play an important role in helping our Corporate and Sales Leaders throughout our Global offices. The position will support hiring in a variety of departments in a fast paced environment that is critical for our business growth. It's a great opportunity to expand your experience.

**WHAT YOU WILL DO**:
Source and recruit for a variety of roles in a fast paced environment within our Sales Team
Partner closely with our Sr TABP to support Hiring Leaders in US and Global offices to grasp and understand their requirements and hiring timelines.
Build quality talent pipelines through creative and effective sourcing techniques outside of LinkedIn Recruiter.
Consultative rapport building with hiring managers across US.
Focus on diversity hiring while maintaining a high quality of hire bar to align with employment equity goals.
Frequent meetings with hiring teams to guide them through the recruiting process.
Use Greenhouse to gather data to drive hiring decisions.
Generate weekly recruiting reports.
Perform background checks on new hires.
Partner with our service desk to ensure that equipment is available for new hires

**WHAT YOU HAVE**:
3+ years’ sourcing and/or full cycle recruiting experience across US (essential)
Internal tech company and/or recruitment agency experience (preferred)
Strong talent hunter mentality with a solid tech community network to tap into
Collaborative and Team approach mindset
Resiliency, ability to work independently, trustworthiness, creativity, solution-orientation, results-orientation and passion for technology recruiting
Ability to handle confidential information
Ability to adapt and manage multiple priorities in a fast-paced environment
**Tool Experience**: LinkedIn Recruiter, Greenhouse, Greenhouse Onboarding

**BONUS POINTS FOR EXPERIENCE WITH THE FOLLOWING**:
Experience scaling fast-growing teams within a technology company
Experience in diversity sourcing and recruiting for technology company
Prior PKI and IoT recruiting experience

DIGICERT BENEFITS

As Premium Client Manager you will manage some of our largest Enterprise PKI, IoT and TLS clients, cultivate future projects, qualify new opportunities and consult with internal teams such product/services/support/compliance to ensure that all clients objectives are met.

DigiCert’s Platinum clients receive a higher level of support, faster response times, proactive information about service updates, and support escalation to make sure they receive the right level of service at the appropriate time.

WHAT YOU WILL DO

Understand and articulate a customer’s business and the impact DigiCert’s solutions have on their business objectives
Understand how our customers are utilizing DigiCert’s security solutions and recommend additional features that can be leveraged to increase their security posture
Develop and proactively manage strong relationships with internal personnel in all functional areas of DigiCert, Sales, Support and Product Management
Present customer business reviews to executive business owners and technical customer contacts as well as internal stake holders
Monitor service renewals and expirations to avoid disruption to service
Communicate upcoming changes which may impact services
Provide expert level escalation management techniques and effectively communicate ongoing status of technical issues to key stakeholders
Manage customer lifecycle to ensure customer’s business goals are met and they realize value in their investment
Drive and maintain a high level of customer satisfaction
Help the Account Manager with the renewal of all entitlements and solutions for your customers
Provide accurate and timely reporting to meet both internal and customer requirements
Invest in ongoing self-development to acquire industry relevant skills necessary to satisfy your customer’s needs (i.e., Security+ certification)

WHAT YOU HAVE

3+ years project and/or account management experience
Spanish (advantageous but not mandatory)
Computer Science, Information Systems or Information Technology qualification
Security Industry certification (advantageous)
Effective sales and technical skills
Excellent verbal and written communication skills
Analytical skills
Ability to self-motivate and work independently
Strong organizational skills and ability to multitask

**BENEFITS**:
Provident Fund
Medical Aid + Gap Cover
Employee Assistance Program
Education Support Program
Gym Reimbursement
Life Insurance
Disabi