IT Technician

Role Purpose:
Fueling the digital heartbeat of our organization, the IT technician is the vanguard of technological innovation and efficiency. With a keen eye for detail and a passion for problem-solving, this role ensures that our digital infrastructure operates at peak performance, empowering our teams to thrive in the digital age.

**Key Tasks and Responsibilities**:

- Embark on a thrilling journey of troubleshooting and resolving technical puzzles with finesse and flair.
- Providing unparalleled desktop support across all corners of our business landscape.
- Navigate the digital realm with agility, swiftly escalating and surmounting technical challenges.
- Infuse our digital ecosystem with the latest software wizardry, ensuring a seamless user experience.
- Seamlessly guide internal users through transitions, ensuring a smooth ride in the digital fast lane.
- Ride the waves of the service desk, swiftly addressing requests within lightning-fast SLA timeframes.
- Proactively maintain our digital kingdom, preempting issues and reporting insights to management.
- Stand guard over our digital fortress, ensuring round-the-clock vigilance and availability.
- Safeguard our digital treasures with the utmost discretion and authorization, championing our values with every keystroke.
- Embody the spirit of Outworx, excitement and innovation into every aspect of your work.

**Knowledge, Skills, and Experience**:

- Matric
- IT Qualification advantageous
- 2 years’ + experience as an IT Technician at a Corporate.
- Thrive on the adrenaline rush of high-pressure situations, transforming challenges into triumphs.
- Dive deep into the digital depths, armed with an encyclopedic knowledge of software and hardware intricacies.
- Master the art of organization and time management, juggling multiple tasks with grace and ease.
- Command attention with your stellar interpersonal and communication skills, captivating audiences with every word.
- Leave no pixel unturned, with an eagle-eyed focus on detail that borders on obsession.