Wedding Coordinator

2 weeks ago


Johannesburg, South Africa The forum company Full time

**Role Purpose**:
**Key Tasks and Outcomes**:
**Responsibilities**:

- Receive and respond to clients queries within four (4) hours of receipt
- Check availability and process clients’ quotations and/ or bookings accurately and timeously
- Meet couples to discuss their requirements and budget
- Work from the preferred Supplier List, have all the details on suppliers such as florists, photographers etc.
- Organize and carry out clients’ site visits and food tasting as and when required
- Record all details regarding the function in order to guarantee a successful function
- Liaise closely to all departments (AV, Accounts, Kitchen, Operations, etc.) and keep them updated in case of last minute changes
- Be available for all events, introduce the client to the Operations Manager or Floor Manager on the day of the event to ensure unbroken communication channel before departing
- Research new products, services and suppliers through word of mouth, online or using social media

Sales and reporting
- qualifying leads for Sales
- Bring increased business revenue in respect of number of weddings per business unit
- Conducting Site visits for potential bridal couples
- Responsible for the client sales relationship, including: planning, revenue growth targets and all operations necessary to profitably retain, grow and service the customer
- Manage the completion of the monthly booking report on site visits, conversions and executed weddings
- Plan and execute a wedding open day twice a year for venues

**Salary**: R25,000.00 - R28,000.00 per month

**Experience**:

- Coordination: 5 years (preferred)