Compliance Manager

3 weeks ago

Durban, South Africa GBS Full time

We are seeking an influential and service-focused **Compliance Manager** with exceptional planning and organisational skills to provide compliance support and guidance to our internal teams while engaging with external partners.

**Key Responsibilities**:

- ** Compliance and Risk Management**:

- Maintain the compliance and risk management framework and operating manuals in accordance with legislation and government policy.
- Establish and oversee compliance management plans and monitoring systems to ensure adherence to laws and regulations.
- Identify legislative risks, focusing on areas such as financial services, POPI, and Information Security.
- Monitor industry developments and provide advice and training on compliance matters.
- Manage and report compliance breaches and exposures, preparing reports for senior management and regulatory bodies.
- Liaise with regulators and maintain departmental structures and resources.
- Support the development of risk management policies and procedures
- Prepare and submit all required documentation to the FSCA, including necessary updates to registers.
- Assess compliance levels and implement processes and workflows to ensure adherence to regulations.
- Compile and analyse risk reports for senior management.
- Manage relationships with external compliance firms and review new products before marketing.
- ** Reporting**:

- Provide reports to management regarding areas of non-compliance.
- Conduct meetings with relevant stakeholders to discuss compliance concerns.
- ** Communication**:

- Develop regular communication methods across all operational departments.
- Collaborate with sales, support, customer service, and project management teams to resolve compliance issues.
- Maintain relationships with external compliance firms.
- ** International Compliance**:

- Assist with new business ventures that require alignment with international regulations.

**Minimum Requirements**:

- Relevant Degree in Risk and Compliance or a related qualification (B Comm/LLB).
- 5-7 years of experience in Risk and Compliance management, specifically within a financial services environment.
- Prior experience in a call centre environment is advantageous.
- Strong understanding of regulatory requirements as defined by the compliance universe document.
- Excellent process management skills and knowledge of audit techniques.

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