Hotel General Manager

3 months ago


Durban, South Africa Georgia Avenue Investments 92 Full time

Well established company looking for an extremely agile and resourceful Hotel General Manager to join their Team

**About Role.**

The position will be based in South Africa and duties will include management and oversight of a Five Star Hotel in Durban.
- Work closely with the Operator and participate in the strategic discussion of our geographic expansion and understand what is needed to guarantee a “best in class” service level standard
- Constantly improve our processes and assume responsibility for cost savings through careful analysis and creative solutions
- Be a master of quality control and make sure we’re always delivering on the brand promise.
- Collaborate cross-functionally with our HQs to optimize strategies and tactics
- Undertake frequent performance reviews and proactively work with technical teams and service providers to advise them on best practice.
- Work with the Hotel Operator and Owner’s appointed Group Managers to ensure hotel management contract requirements are being met and that all obligations of Owner’s as the asset owner are being complied with.

**About You**
- A Bachelors’ degree in hospitality, operations or business management or a relevant field.
- 10 years post qualification experience in Africa, ideally as a 5-star Hotel
- Experience in property and hospitality management, engineering and facilities management.
- Good command of the English language, written and Oral.
- Experience in managing budgets, revenue proposals and forecasting results
- In-depth knowledge of the hotel / leisure / service sector
- Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
- Knowledge of the hotel property management systems
- Accountable and resilient
- Ability to work under pressure

**Experience**:

- Hotel General Manager: 6 years (required)


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