Wellness Assistant

6 days ago


Cape Town, South Africa mPower People Solutions Full time

**As one of the TEAM**
Our customer experience is always front of mind and is the Why behind what we do. As a Wellness assistant, you will be somebody with a natural drive and excitement for selling and a genuine interest in leading a healthy lifestyle. Your contribution to the business will be to bring a caring and sales-orientated approach to your responsibility areas and a willingness to continually learn and collaborate with the rest of the team.

**Direct experience of the individual / Behaviours**
- **Caring**
- A genuine ability to express care, patience and connect with integrity
- **Sales Orientation**
- Natural drive and excitement about selling in the wellness sector
- **Team Player**
- Open to feedback and collaboration with an understanding of the importance of team interdependence
- **Customer Loyal**
- A genuine love of being of service and delighting customers through experience and product
- **Willingness to Learn**
- Open to continuous improvement through knowledge and skill development in the wellness sector

**Your Strategic FOCUS AREAS**

** Sales**:

- Assist with POS, contributing to meeting and exceeding sales targets, specializing in all departments through focused supplier training and prescribed booklist completion
- **Customer Experience**
- Professionalism, housekeeping, store look and feel, know the layout of the store to direct customers to products
- **Store Disciplines and Productivity**
- Ticketing, effective merchandising as per guidelines
- **Risk Management**
- Stock control - stock counts & product expiry checks

**We OFFER**
- Competitive, market-related salaries based on skills and experience
- Remuneration based on a ‘cost to company’ model
- Provident fund, death, and disability cover (permanent team members)
- Performance incentives
- Team member discounts on in-store and online purchases
- Bonus birthday leave day
- Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
- Exceptional product training with suppliers of our key brands
- Free Wellness Healthy Happenings event access
- Involvement with a community of people who really care about making a difference in the world

**Requirements**:

- Grade 12
- Relevant diploma / short course qualification (Health and wellness modality / Effective selling (retail) / Product-specific knowledge)
- Minimum 3 years retail sales experience (2 years industry-specific)
- Fully computer literate
- Very good written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Competency Assessment Achieved

**Salary**: R10,000.00 - R12,000.00 per month

Application Question(s):

- Are you fully computer literate?

**Experience**:

- Retail Sales: 3 years (required)


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