Telephone Bookings Consultant

2 weeks ago

Rustenburg, South Africa RJPersonnel Full time

2years

This position will require you to support both guests and establishments with any query they may have while consistently offering them great customer service.
- Maintaining relationships with guests and establishments
- Communicating and educating guests and establishments on procedures and policies
- Assisting guests with the booking process and offering post-booking assistance
- Completing assigned work before deadlines and in an professional manner
- Resolving problems

**Qualifications and Experience**:

- Clear communication in English
- Strong computer skills
- A clear, confident and friendly telephone manner is critical
- The ability to work in a team
- The ability to handle difficult situations
- The ability to adapt to changes and learn quickly
- Hard-working and good work ethics beneficial.

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