Route Controller

2 days ago

Tzaneen, South Africa RCL FOODS Careers Full time

At **RCL FOODS**, we are driven by a purpose that goes beyond business. Our commitment of "**We Grow What Matters**" reflects our dediction to nourishing lives, communities and the future.

**Purpose of the Role**

Responsible for addressing regular operational needs of customers, monitoring and ensuring improved route optimisation and driver efficiency:
To support the Sales Rep in providing adequate route optimisation and rationalisation solutions

To ensure our customer needs are met within a viable business framework

To provide a link between despatch and drivers for a seamless transition of products

To provide key trade intel and address regular customer service requirements

**Duties & Responsibilities**:
**Main Responsibilities**

Ensure efficient and cost-effective product distribution

Ensure driver teams deliver according to mapped and optimised routes

Ensuring all new and old customers are plotted on the VeZa or existing optimisation system in line with distribution goals

Ensure orders are geared towards improving truck utilisation and loaves/km

Ensure driver teams orders/invoices correspond with the bake plan before vehicle leaves DC/bakery

**Ensure balancing of orders placed, delivered and returned**

With sales support, ensure customer order patterns are accurate to deliver a precise bake plan

Daily monitoring and tracking of returns

Crafting and actioning plans to drastically improve returns

**Managing drivers short and crate shorts**

Daily monitoring and tracking of driver crates and shorts as per agreed targets

Crafting and driving innovative ways to reduce these numbers

**Summiting frequent (daily) sales figures from drivers**

Sourcing and distribution of key trade intelligence

Providing actionable plans for improvements and combating competitor activities

**Ensuring the capturing and allocation of all customer details**

Ensuring all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts

**Ensuring driver competency and delivery time management**

Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence

Ensure timeous driver dispatch from the bakery with correct invoicing

Employ efficient route riding system in order to see all customers within each quarter

Execute driver team performance scorecard to deliver sales excellence i.e., Customer ratings, delivery times, peer review, sales growth, etc.

**Trade Price Monitoring**

Submission of frequent (at least weekly) price surveys

Monitoring our RSP’s and executing pricing strategy, policy and mandate

**Minimum Requirements**:
**Education and Qualifications**

Grade 12

Diploma/Degree in Logistics

Valid drivers license

Ability to drive

**Experience**

2-3 years’ experience in a Distribution function

Minimum of 1-2 years’ experience working in an administration/transport environment, preferably within a FMCG environment

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