Manager:interlibrary Loans.1.03

**Qualifications and Required Skills**:

- B.Bibl, BInf degree or Bachelor’s Degree plus Postgraduate Diploma in LIS and/or Honours in LIS (Library and Information Science), with 7 years’ experience and knowledge of trends and technology at the professional level in interlibrary loans field in an academic/research libraries of which 5 years should be in management
OR
- Master’s degree in Library and Information Science (LIS), with 6 years experience and knowledge of trends and technology at the professional level in interlibrary loans field in an academic/ research library of which 5 years should be in management
The person in this post reports to the Associate Director: Information Resources, Access and Operations

**Knowledge and skills**:

- Comprehensive understanding of the interlibrary loan process.
- Knowledge of interlibrary loan services and procedures.
- Experience with library cataloguing and classification systems.
- Ability to research, locate, and access materials held in all libraries.
- Proficiency in using library databases and other online resources.
- Excellent customer service skills.
- Strong written and verbal communication skills.
- Ability to work cooperatively and collaboratively with other library staff and patrons.
- Ability to prioritize tasks and multitask efficiently.
- Knowledge of copyright laws and regulations.
- Ability to troubleshoot and resolve technical problems.
- Excellent organizational skills with attention to detail.
- Ability to work independently in a fast-paced environment.
- Working knowledge of computer hardware, software, and network operations.
- Ability to maintain confidentiality of patron information and records.
- Management Skills.
- Organising skills.
- Record keeping skills.
- Training skills
- Financial management skills

**Advanced knowledge**:

- Relevant information technology (software and hardware)
- Administration systems, policies and processes
- Legal requirement with regard to information distribution and information media
- Financial management skills
- Report writing skills

**Recommendation**:

**Responsibilities**:

- Provide strategic leadership by planning and overseeing workflow, procedures, and policies, including implementation of new services and other relevant services
- Ensure that interlibrary loans services are benchmarked against international best practice
- Identify and coordinate special projects within the section
- Provide professional management of the Interlibrary Loans Services as well as clear direction and vision
- Responsible for all aspects of interlibrary loans service
- Monitor and manage incoming and outgoing interlibrary loans requests
- Maintain communication with other libraries regarding interlibrary loans requests
- Plan, develop and budgets and expenditure for the interlibrary loans section
- Ensure corporate governance and the promotion of sustainability
- Identify risks pertaining to the interlibrary loans section; prepare mitigation strategies and controls; manage and report on risks
- Ensure process improvement by enhancing interlibrary loans section performance through process analysis, creativity and innovation
- Human resources management

Available: as soon as possible

Detailed Description

Job Requirements

Additional Details

How To Apply
-

Minimum Salary
- Maximum Salary
- Currency

Amount of Travel
- Work At Home