SAP Pp Operations Support Consultant
7 months ago
Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for Business Blueprint document
Basic understanding of ABAP debugging (Workbench related knowledge of new development/enhancements)
Support Operations in the client’s Plants as a part of the operations support team
Preparation of testing documents and perform internal testing
Preparation of templates for various objects like Material Master, Vendor Master, Excise Master, Info-records, Source List and Purchase Orders
Integration testing with other modules
Understand interfaces, IDOC and RFC's processing
Preparing the cut over strategy for MM and EWM objects
Preparing User manuals and conducting training to business process owners
Go-live preparation and post Go-live support
Handling Tickets and Tasks with the responsibility for closing the same within defined SLA’s (Service Level Agreements)
Responsible for troubleshooting issues for the system and providing support
Executing the required changes through configuration
Executing the analysis and resolution of Production Support calls
Raising Change Requests (CR’s) and writing Functional Specifications for them
Preparing test data for testing of CR’s (Change Requests)
Testing CR’s (Change Requests) and preparing test results
Carrying out regression testing
Interact with consultants of other modules
User interface transactional solutions
**Qualifications/Experience**:
Relevant IT degree or 5+ years industry working experience
**Essential Skills Requirements**:
SAP ABAP
SAP S4/HANA
SAP PP
SAP MM / EWM
**Advantageous Skills Requirements**:
SAP Module Configuration
SAP WM; EWM; MM
Cloud Technologies
Development documentation
Analyse and solve SAP Module issues
Conduct SAP Module process configuration
Update and maintain all SAP Module functional documentation
Analyse and scope End-user authorisation roles
Conduct Unit tests, Integration tests and System Integration security tests
Proactively propose solutions to improve the support of (new) business processes
Support the functional team with issues and provide a solutions-based approach
Working knowledge of AWM and Agile Tool Chain
Work to conform to the client’s Group IT Security Instructions
Work to conform to SAP Development guidelines
Problem solving capabilities
Ability to work as part of a team
Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality
Excellent interpersonal and organisational skills with the ability to communicate effectively (both verbally and in writing) with both technical and non-technical colleagues / users
Strong ability to understand and interpret business needs and requirements with an aptitude to move concepts through to proposal and successful implementation
Strong presentation skills
Above-board work ethics
Flexibility to take up different tasks in the project
Ability and willingness to coach and give training to fellow colleagues and users when required
Willing and able to travel internationally
Between 3 - 5 Years
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