Internship: Maintenance Roc Agent

3 weeks ago


Johannesburg, South Africa Vox Telecommunications Full time

Job objectives
- Delegating tasks and ensuring that they are completed in accordance with existing policies and procedures to technicians or contractors.
- Answering questions and sourcing information for maintenance teams.
- Supporting employees in any department by facilitating interdepartmental communications and interactions between internal and external parties.
- Ensuring that the office is well-maintained, organized, and secure.
- Assisting with special projects, such as process improvements.
- Updating the ticket system platforms daily
- Scheduling tickets according to priority to technicians and to ensure it gets attended within SLA



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