Intern - Sales Development Representative

2 months ago


Johannesburg, South Africa Sage Full time

Be the first line contact with prospects and deliver an independent, professional and informative experience. The purpose is to match customer needs with a suitable product from the stable of Sage products, and to create high quality qualified leads for Sales teams. This will translate into sales to help the business grow and a thrive.

**Key Responsibilities**
- Demonstrate a customer first approach to identify customer needs and requirements with a phone call first approach.
- Monitor distribute and control inbound leads from all lead sources.
- Qualify leads based on the best practice processes before handing over to Sales
- Allocate and distribute qualified leads across the Small and Medium segment Sales teams for Sage Africa Middle East
- Assure impartial and accurate allocation of qualified leads to the relevant Sales Representatives.
- Enter information and maintain records on Salesforce and local CRM systems to ensure accuracy and completeness.
- Utilise the tools and technology available to support the qualification process.
- Maintain and exceed the required conversion rate of Leads to Qualified Opportunities while maintaining quality of opportunities.
- Address sales consultant queries as required
Develop positive internal working relationships within the Organization


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