Credit Controller

24 hours ago


Kempton Park, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Credit Controller
Time Type: Full Time

**Main Purpose of the Role**

To maintain a good credit book and collections according to company Standard.

Effectively and efficiently manage assigned AR portfolio to facilitate reduced DSOs and to ensure dispute resolution, collection and allocation activities are completed in alignment with company standards and procedures.

**Tertiary Qualification(s)**
- Completed or currently studying B.Com Accounting or B.Com Financial Accounting degree/diploma or Credit Management 3 qualification will be considered

**Computer Skills**
- Solid experience on MS Office Software (Outlook, Excel, Word)
- Working experience on an ERP System (SAP, and CargoWise1 preferred)

**Job-Related Requirements**
- 2 - 5 years Accounts Receivable exposure

Process Driven
- Full Understanding of the end-to-end business processes underlying the accounts' receivable function.
- Must take ownership of responsibilities, processes, situations and resources
- Must be able to drive correct behaviour and organizational compliance

Proven problem-solving skills with the ability to
- Identify root causes
- Take appropriate steps for short term resolution
- Offer effective Medium to long-term skills

Excellent communication skills (written and verbal)
- Must be able to communicate effectively and with diplomacy
- Must have good presentation skills
- Must have good reporting writing skills

Strong Financial Background
- Understand & explain accounting principles and concepts
- Solid reconciliation skills
- Systems: Knowledge of SAP, CW1 and/or Oracle Accounts modules preferred

Motivation and Commitment
- Self-motivated and able to use initiative
- Ability to work under pressure, with tight deadlines
- Must be a team player, willing to get involved to achiever overall team goals

**Duties and Responsibilities**
- Responsible for the overall Cash Collection
- Ensure that the Credit Policy is enforced within the organization
- Responsible for customer base allocated to you
- Maintain customer/account data in terms of standard operating procedures
- Perform daily Cash Collection calls and ensure the dunning process is fully implemented
- Ensure that debts are paid in timely manner
- Meet Cash and Overdue Targets set within the company
- Escalate the overdue balances as per the credit policy
- Maintain accurate record of all dunning interactions made to clients (and internal stakeholders)
- Regular contact with customers to ensure all debts are managed as necessary
- Identify, record and co-ordinate the resolution of any query raised by customers. There must be close liaison between the Credit Controller and the relevant Operational/Sales Department to ensure that queries are resolved smoothly and in due time
- Respond Promptly and completely to both customers and internal queries
- Ensure that all payment transactions are compliant to company’s policy
- Identify payment patterns and propose actions to advert indebtness
- Monitor Credit limits and take/recommend the appropriate action
- Undertake accounts reconciliations accurately and efficiently
- Appropriate and timeous identification of potential bad debts
- Sending supporting documentation on customer request (invoices, pod’s, credit notes)
- Ensure all procedures are followed as per the SOP’s


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