Regional Manager

Managing operations, sales, client relationships, and strategic marketing for BDO Verification Services in the region. Responsibilities include overseeing sales and client service delivery, ensuring verification accuracy and compliance, sourcing leads, promoting B-BBEE services, and meeting sales targets. You'll also collaborate with the Managing Director to develop and implement the national marketing strategy, including market analysis and effective tactics to drive growth.

Main

**Responsibilities**:
Operations
- Manage work in progress, and continually improve time frames for completion of audits.
- Act in the capacity of Analyst (when required), Technical Signatory as required.
- Manage all activities in the verification process from point of engagement to certificate issue.
- Oversee client interaction and ensure customer focused behaviour.
- Intervene to resolve specific client problems or problems related to the progression of
- individual client files.
- Development of company strategy
- Supervision of the implementation of the policies and procedures
- Provision of adequate, qualified resources for activities
- Determine appropriate financial budgets and targets for achievement.
- Deliver financial results in accordance with the budget.

Technical
- Maintain the BDO Verification Services management system in the region.
- Provide input into the BDO Verification Services management system.
- Internal audit for the region and others where cross regional audits required.
- Process appeals and complaints.
- Participate in technical committee to develop and implement suitable audit methodologies in compliance with the requirements for BEE verification.
- Participate in technical committee to develop and maintain scorecards.
- Prepare for SANAS accreditation.
- Participate in SANAS management reviews, to gain full understanding of nominated representative role.

Marketing & Sales
- Develop and Co-ordinate marketing strategy to deliver required and value-added services to prospective clients.
- Analysis of market to ensure development of related products and services.
- Form external and internal strategic alliances to support and grow the business unit.
- Ownership of the sales and marketing process
- Develop marketing materials in conjunction with Marketing Department

Human Resources
- Recruit, train, and motivate, and manage Human Resources appropriate to the operations capacity requirements, and in line with annual budgets and growth projections.
- Oversee and be accountable for all activities undertaken by analysts employed or utilized in terms of outsource arrangement.
- Observe and oversee competence of analysts.
- Ensure staff are properly trained in all relevant aspects of BEE and BEE Verification

**Qualifications**:

- LLB / BCom LLB or BCom or NQF 7 equivalent
- MDP

Experience
- 8 years of experience in the BEE industry or related field.
- 5 years of external sales experience with proven track record
- Experience with stakeholder management at senior level.
- Experience to complete skills and competencies defined by R47 with appropriate training, and experience.
- Knowledge of BEE. BBBEE
- Superior writing and communication skills
- Previous project or people management experience

Job Competencies
- Proven experience in sales
- Prepare Sales Reports
- Experience meeting monthly sales targets. (Target market (companies with a turnover between R100m - R1Billion+)
- Able to operate within a legislated environment.
- Able to work in a team environment to ensure optimal delivery of services.
- Manage client relationship.
- Relevant technical BBBEE and industry knowledge
- Determine requirements & qualify client for verification service

BDO Core Competencies
- Relationships and Collaboration
- Exceptional Client Service
- Business Growth
- Engaging people
- Quality, Risk management and Operational transformation
- Actively demonstrate support of BDO Values and Clarity Charter