Front of House Food

**Job ID**: 66799**Date Posted**: Posted 2 hours ago**Location**: Somerset West, Cape Town**Job Title**: FRONT OF HOUSE FOOD & SERVICE MANAGER - SOMERSET WEST - WESTERN CAPE

**Specific duties include, but is not limited to the following**:
Stock Control:

- Conduct weekly and monthly stock counts.
- Ordering of stock (to be signed off by Village Manager) - liaise with Admin

Officer and execute follow up and delivery.
- Daily receipt and updating of stock counts.

Meal and Refreshment Service:

- Manage the full meal and refreshment service with assistance from waiters in

both the clubhouse and healthcare.
- All meal bookings
- Placements of residents in clubhouse
- Ad hoc drinks service (i.e., cocktails on special occasions).
- Provide a full wine service during lunches.
- Manage the afternoon tea and cake service in the dining room.

Bar Service:

- Work as barman at the bar in dining room on allocated evenings
- Daily, weekly, and monthly stock takes (with Ops Manager) on refreshments

and glassware.
- Daily cash up

Set Up for Mealtime and Service:

- Check on setting of tables, cleanliness of cutlery, crockery, and glassware on

all tables. Report anomalies to Village Manager and Hospitality & Training

Manager
- Ensure all tables has bowl of ice as requested.
- Meet and greet residents.
- Take complaints and compliments and pass on to the Food Service Manager

Coffee Shop:

- Coordinate and manage the service from Waiters at the coffee shop.
- Manage stock in the coffee shop.
- Billing of all orders in coffee shop
- Daily cash ups according to procedure

Events:

- Assist the Village Manager with the set up for events in the dining room (i.e

themed and special lunches).
- Meet and greet residents attending the function.
- Assist with the cleaning after the function and ensure the decor is safely.

Clubhouse Area:

- Open umbrellas on the patio when the weather is good, and fold down at the end of the day.
- Assist with the preparation and clearing away for events in the activity centre.
- Ensure that all games equipment is accounted for and stored correctly.

Daily Checks:

- Do daily checks on all equipment and lights in the clubhouse area and report

inconsistencies to the Village Manager or Maintenance Manager.
- Switch on TV and play music during mealtimes.
- Switch lights on in the morning
- Switch on air condition and ensure it is set at the right temperature.
- Report any housekeeping anomalies to the Estate/Maintenance Manager

Staff Management (waiters - clubhouse and healthcare):

- Shifts and rostering of all Waiters.
- Arrange for replacement of waiters.
- Signing off on all Waiter hours every month (clocking’s)
- Handling of customer complaints as reported by the Waiters

**Qualifications**:

- Senior certificate and tertiary qualification in hospitality advantageous
- Proven experience in the hospitality industry and/or similar environment
- Knowledge of serving etiquette and basic wine knowledge
- Basic admin knowledge
- Proven organisational and admin skills.
- Excellent communication skills, computer literate, customer service

orientation, responsible, accountable, and dedicated
- Previous leadership position advantageous
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work