Junior Regional Manager
2 weeks ago
JHB Junior Regional Manager (Café Franchise Group).
The primary responsibilities of this role will be to oversee operations of several company owned and franchise stores in the
**City of JHB** and surrounding suburbs and to drive company policies and procedures, brand standards, monitoring the regions’ performance and managing staff productivity.
Minimum Requirements:
- **Tertiary qualification in Retail / Operations Management or related qualification**:
- **4+ years’ experience in Hospitality / Restaurant / FMCG / Retail trade**:
- **2+ years’ Area / Regional Management experience**:
- **Drivers Licence and own reliable transport**
Remuneration: R25 000 basic salary + car allowance + fuel card + cell allowance
Responsibilities will include, but not be limited to:
OPERATIONS
- Conduct regular store stock audits within the region
- Analyse the results of various store stock system reports
- Conduct daily store visits integrated with operational involvement
HUMAN RESOURCES
- Conduct new staff interviews and Induction
- Investigate disciplinary matters, issue written warnings and coordinate hearings and dismissals
- Actively manage staff turnover in stores
- Manage store rosters according to operational requirements
- Submit monthly payroll data for store/s
TRAINING AND DEVELOPMENT
- Take an active role in coaching and developing staff while building an energetic and performance driven team
FEEDBACK
- Conduct monthly review meetings with the Operations Executive to discuss a regions performance
- Conduct monthly Franchisee meetings to discuss store performance and its operations
- Investigate, followup and feedback on customer complaints and compliments
- Conduct monthly Supplier meetings
FINANCIALS
- Monitor and analyse Cost of Sales in conjunction with admin reporting
- Monitor and manage store/s budgets and costs
- Maintain profitability through increased sales and reduced costs while maintaining company operating standards
- Conduct daily spot cashups
- Conduct day end cashup and safe checks
- Ensure daily banking of store cash
- Analyse and identify reporting information (predictions and forecasting)
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