**REQUIREMENTS**
- Grade 12 or equivalent NQF 4 certificates
- 5 years' experience in an administrative role working with finance and debtors control
- Experience in the Medical Industry, and working with medical aids would be highly advantageous
- Capable of recognising the need for action, considering possible risks and taking responsibility for results
- Capable of making decisions timeously and taking responsibility for the consequences
- Bilingual in English and Afrikaans
- Computer Literate

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**DUTIES**
- Handling patient and medical scheme enquiries in a professional and timely manner
- Transfer unpaid medical scheme balances to patient liable and insert comments
- General management and administration pertaining to outstanding debt
- Ensure debtor days are in line with company targets
- Daily monitoring of collections
- Generate reports, interpret data and action accordingly
- Notify management of high-risk debt identified
- Prepare and submit journals, when relevant, for authorisation
- Ensure timeous processing of authorised journals
- Update daily reconciliations
- E-mail on a monthly basis report to finance
- Follow up on pending claims not submitted to Medical Aid
- Identify possible high-risk accounts to be handed over
- Print and follow up on unallocated payments
- Manage and attend to all rejections on remittance advices from third parties i.e., medical schemes.
- Manage private accounts by printing a daily age analysis report.
- On a monthly basis identify small balance write offs and other uncollectable/high risk debt to be written off
- Handle queries relating to accounts outstanding
- Ensure formal payment arrangements are in place
- Follow up on payment arrangements
- Print and mail monthly statements.
- Compliance to Company Policy & Procedure
- Adherence to the CSA (controlled self-assessment) audit standards
- Manage compliance to repeat audit findings
- Communication regarding changes relating to policies and general debt management.
- Comply with the transformation goals of the organisation

**Salary**: Negotiable dependent on experience

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