Digital Project Manager

6 months ago


Johannesburg, South Africa Digify Africa Full time

**About us**:
Digify Africa PTY specialises in developing complete learning experiences with chatbots for diverse industries. Our dedication lies in creating innovative AI-powered solutions that enrich short mobile learning experiences for our clients. In our expansion, we're seeking a talented WhatsApp bot project manager to spearhead and oversee the successful execution of bot development initiatives.

**Role overview**:
As a WhatsApp bot project manager at Digify Africa, you'll play a critical role in planning, executing, and delivering chatbots, including WhatsApp bots and other digital projects for our clients. Your close collaboration with cross-functional teams aims to ensure high-quality learning bots that meet project objectives.

**Key responsibilities**:
**Project planning**: collaborate with clients and internal stakeholders to define project scope, objectives, and requirements for Whatsapp bot development.

**Project execution**: lead project teams, allocate resources, and ensure timely and successful completion of bot development projects.

**Communication**: provide regular updates on project progress, address inquiries, and manage expectations.

**Technical oversight**: possess an understanding of WhatsApp bot technology, AI, and natural language processing to effectively guide project teams.

**Risk management**: identify and mitigate project risks, issues, and obstacles to keep projects on track and within budget.

**Quality assurance**: implement quality control processes to ensure whatsapp bots meet client requirements and perform optimally.

**Documentation**: maintain comprehensive project documentation, including timelines and technical specifications.

**Stakeholder collaboration**: foster collaboration among design, development, technical partner (techys), and testing teams for cohesive project execution.

**Client training**: provide clients with training and documentation on how to use and maintain whatsapp bots.

**Post-project evaluation**: conduct post-project evaluations to assess bot performance, gather client feedback, and identify improvement areas.

**Qualifications**:
Bachelor's degree.
Proven project management experience, preferably in WhatsApp bot development or AI-related projects.
3-5 years of experience.
Proficiency in project management tools and methodologies.
Strong technical background and understanding of WhatsApp bot technology.
Excellent communication, leadership, and problem-solving skills.
Ability to manage multiple projects simultaneously.
Client-focused mindset with a commitment to delivering exceptional results.
Project management certification (e.g. PMP) is a plus.

**Skills required**:
Attention to detail in designs, spelling, or layout.
Strong communication skills for remote work and self-management.
Initiative and creativity for generating innovative ideas.
Curiosity to gather insights from team and learner interactions.
Report creation and presentation skills.
Proficiency in Google Docs within Google Workplace.



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