Customer Liaison Agent

2 weeks ago


Randvaal, South Africa AC Direct Full time

AC Direct is looking for an experienced, hardworking and dedicated individual who is willing to add value and grow in an exciting and ever growing e-commerce store. AC Direct is the largest supplier of Air Conditioning products online in South Africa and also offers a wide range of other products. We have offices and warehouses throughout the country. AC Direct is a part of a group that has been in the industry for over 40 years. Successful applicants will benefit from being in an established and professional environment while still having the opportunity to grow and develop their skills.

The position currently available is the role of a Customer Liaison Agent and daily responsibilities will include the following:
Duties include:

- Scheduling of installations and services
- Co-ordinate technical team activities and operations
- Optimizing operations to maximize efficiency & profitability
- Generate revenue from up selling & cross selling

Qualifications & Experience:

- Applicant must have proven experience in managing and coordinating teams

Skills & Attributes:

- Must be excellent communicators in English and Afrikaans
- Must have outstanding communication and interpersonal abilities
- Must have excellent planning and organizational skills
- Must have experience in a technical field such as HVAC or related
- Must be able to travel and work in the Randvaal, Gauteng area

Only applicants that meet these requirements will be considered and short listed for the first round of interviews.