Helpdesk Administrator

2 weeks ago

Westville, South Africa Global Network Systems Full time

A well-established IT company in Westville is looking for a Helpdesk administrator.
- Please note that this is not a technical position, and therefore not suitable for IT engineers.

The role will include the following tasks and responsibilities:

- Answering the phone
- Logging support calls
- Allocating support calls
- Updating and managing Helpdesk profiles
- Working with 3rd party providers to facilitate jobs
- Capturing job cards
- Assisting with audits
- General admin work

**Salary**: R6,500.00 per month

Ability to commute/relocate:

- Westville, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

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