Senior Manager: Recoveries

4 weeks ago

Johannesburg, South Africa Nedbank Full time

**Requisition Number and Talent Acquisition**
- REQ:

- **131400**
- Location: Sandton, Johannesburg- Closing Date: 08 February 2024- Talent Acquisition:

- **Saranya Govender**
- Job Family- Credit
- Career Stream- Credit Recoveries
- Leadership Pipeline- Manage Managers

**Job Purpose**
- To manage teams who maximize recoveries at optimal cost on accounts that failed in Collections and/or due to legislative processes by implementing operational and/or regulatory recoveries strategies and processes in order to achieve Nedbank's strategic objectives.**Responsibilities**:

- Drive delivery of departmental budgets by ensuring adherence to budget controls based on business needs and evaluate achievement against Key Performance Indicators/targets.
- Manage design and implementation of rehabilitation solutions by adhering to industry trends and regulatory requirements.
- Implement best practices in projects/processes and systems by conducting research and monitoring recovery strategies against scorecard deliverables.
- Enable delivery of business and management information by providing input/professional advice and knowledge to relevant reports.
- Manage the assets realisation through the statutory courts processes.
- Ensure client satisfaction and profitability by driving development and/or implementing rehabilitation solutions.
- Build and manage internal and external stakeholder relationships by managing adherence to service level agreements, policies and processes
- Collaborate with peers through engagement in relevant in forums and through knowledge sharing.
- Build relationships with members, direct reports and managers by building an environment conducive to team work, sharing knowledge and giving/receiving of feedback.
- Communicate relevant business information through monthly/quarterly reporting.
- Manage and monitor achievement of departmental strategy by planning and reviewing actual deliverables against planned deliverables and taking corrective action where needed.
- Obtain mandate by submitting to and obtaining approval from relevant governance committee/structures.
- Mitigate risk by implementing business risk management practices within business unit.
- Review internal processes and strategies by complying with regulatory and statutory requirements.
- Plan resource utilisation by evaluating departmental productivity against scorecard deliverables.
- Manage work allocation by ensuring concentration risk levels are within acceptable thresholds.
- Enable decision making and group reporting by providing input to relevant credit recovery forums.
- Manage performance of reports and hold them accountable for managing the performance of their reports.
- Ensure continuous improvement goals are achieved by creating an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.
- Improve productivity and reduce costs by improving work processes through offering innovative ideas and input and soliciting input from managers and teams.
- Ensure transformational target are met through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list for department.
- Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives.
- Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created.
- Deliver a world class service through others by ensuring a client centric culture through required interventions.
- Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes.
- Essential Qualifications - NQF Level- Diploma
- Preferred Qualification- Law Degree.- Minimum Experience Level- 10 years related experience with at least 5 years in a leadership role

**Technical / Professional Knowledge**
- Business administration and management
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational behaviour theory
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
- Client Service Management
- Behavioural Competencies- Decision Making
- Building talent
- Continuous Improvement
- Driving for Results
- Planning and Organizing
- Selecting Talent
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

  • Recovery Manager

    1 month ago

    Johannesburg, South Africa CA Global Headhunters International Full time

    **Job Description**: **Recovery Manager (Strategy / Investigate / Recovery / Manage) - Johannesburg, South Africa** **Reference Number: NKSR-CRM-01** Our client is an international firm focused on international trade law, commercial dispute resolution, and credit insurance claims and recoveries management. They are looking for a Claims and Recovery Manager...

  • Recovery Manager

    1 month ago

    Johannesburg, South Africa CA Global Headhunters Full time

    **Reference Number**: NKSR-CRM-01 Our client is an international firm focused on international trade law, commercial dispute resolution, and credit insurance claims and recoveries management. They are looking for a Claims and Recovery Manager to manage their regional portfolio of cases in Sub-Saharan Africa and help ensure amicable and/or judicial...

  • Manager Recoveries

    1 month ago

    Johannesburg, South Africa Nedbank Full time

    **Requisiton Number and Contact details** - REQ # 126075- Talent Acquistion Consultant - Ezekiel Dube- Closing Date - 24 May 2023- Location - Sandton- Job Family- Credit - Career Stream- Credit Recoveries - Leadership Pipeline- Manage Others **Job Purpose** - A person to liaise with all 7 departments in NDCRS as a first line of defence. - The position will...

  • Manager: Recoveries

    1 month ago

    Johannesburg, South Africa Nedbank Full time

    **Job Requisition and Talent Acquisition Contact** - REQ: 129380- Location: Sandton, Johannesburg- Closing Date: 06 November 2023- Talent Acquisition: - **Saranya Govender** - Job Family- Credit - Career Stream- Credit Recoveries - Leadership Pipeline- Manage Others **Job Purpose** - To maximise profit for Nedbank through effective recoveries and loss...

  • Recoveries Officer

    3 days ago

    Johannesburg, South Africa Nedbank Full time

    **Requisition Number and Talent Acquisition Contact** - REQ: 133886- Location: Sandton, Johannesburg- Closing Date: 23 May 2024- Talent Acquisition: Saranya Govender- Job Family- Credit - Career Stream- Credit Recoveries - Leadership Pipeline- Manage Self: Technical **Responsibilities**: - Maintanance of Default and Recoveries system/ SAP by daily...

  • Recoveries Officer

    1 month ago

    Johannesburg, South Africa Nedbank Full time

    **Job Requisition and Talent Aquisition Contact** - REQ: 130423- Location: Sandton, Johannesburg- Closing Date: 05 December 2023- Talent Acquisition: Saranya Govender- Job Family- Credit - Career Stream- Credit Recoveries - Leadership Pipeline- Manage Self: Technical **Job Purpose** - Support external vendors to recover outstanding monies both on and off...

  • Recoveries Officer

    1 month ago

    Johannesburg, South Africa Nedbank Full time

    **Requisition Number and Talent Acquisition** - REQ: 133365- Location: Sandton, Johannesburg- Closing Date: 25 April 2024- Talent Acquisition: Saranya Govender- Job Family- Credit - Career Stream- Credit Recoveries - Leadership Pipeline- Manage Self: Technical **Job Purpose** - Support external vendors to recover outstanding monies both on and off balance...

  • Recoveries Officer

    4 weeks ago

    Johannesburg, South Africa Nedbank Full time

    **Requisition Number and Talent Acquisition** - REQ: 133364- Location: Sandton, Johannesburg- Closing Date: 25 April 2024- Talent Acquisition: Saranya Govender- Job Family- Credit - Career Stream- Credit Recoveries - Leadership Pipeline- Manage Self: Technical **Job Purpose** - To collect and recover on Insurance claims accounts through telephonic...

  • Manager: Spec Collections

    4 weeks ago

    Johannesburg, South Africa Nedbank Full time

    **Requisiton Number and Contact Details** - REQ # 125830- Talent Acquisition Consultant - Ezekiel Dube- Location - Sandton- Closing Date - 2 May 2023- Job Family- Credit - Career Stream- Credit Recoveries - Leadership Pipeline- Manage Others **Job Purpose** - As a Repayment Strategy Specialist, your main goal will be to oversee and manage the portfolio of...

  • Asset Recoveries Officer

    4 weeks ago

    Johannesburg, South Africa Nedbank Full time

    **Job Requisition details and Talent Acquisition Contact** - Req: 131203- TA Consultant: Lebohang Monate- Advert Closing Date: 02/02/2024**Job Family** - Credit - Career Stream- Credit Recoveries **Leadership Pipeline** - Manage Self: Technical **Job Purpose** - To manage different portfolios internally and externally within the legal fraternity; assist...

  • Utilities Recoveries Administrator

    1 month ago

    Johannesburg, South Africa Macdonald & Company Full time

    South African based Real Estate Investment Trust seeks orderly and efficient Utilities Recoveries Administrator. Our client has established themselves as the preferred Landlord in South Africa. Having only been around for less than 20 years, they have already expanded their portfolio to include Commercial, Retail, Industrial and Residential assets not only...

  • Utilities Recoveries Administrator

    1 month ago

    Johannesburg, South Africa Macdonald & Company Full time

    **Location**: **Johannesburg** **Salary**: **500000 - 500000** **Job Type**: **Permanent** **Reference**: **66213** **Job Summary**: South African based Real Estate Investment Trust seeks orderly and efficient Utilities Recoveries Administrator. Our client has established themselves as the preferred Landlord in South Africa. Having only been around for...

  • Manager Legal Recoveries

    1 month ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Recoveries Administrator

    1 month ago

    Johannesburg, South Africa Nedbank Full time

    **Requisition Number and Talent Acquisition** - REQ: 133347- Location: Sandton, Johannesburg- Closing Date: 25 April 2024- Talent Acquisition: Saranya Govender- Job Family- Administration, Operations and Facilities - Career Stream- Administration, Transactional Processing and Production- Leadership Pipeline- Manage Self: Technical **Job Purpose** - To...

  • Head of Specialised and Legal Recoveries

    1 month ago

    Johannesburg, South Africa Planet10 Full time

    We currently have an opportunity for the Head of Specialised and Legal Recoveries. This role involves  defining, implementing and monitoring effective recoveries strategy in line with business appetite. As the Head of Specialised and Legal Recoveries, you will also be instrumental in aligning the specialised recoveries strategy to the organisational...

  • Head of Specialised and Legal Recoveries

    3 weeks ago

    Johannesburg, South Africa Planet10 Full time

    We currently have an opportunity for the Head of Specialised and Legal Recoveries. This role involves  defining, implementing and monitoring effective recoveries strategy in line with business appetite. As the Head of Specialised and Legal Recoveries, you will also be instrumental in aligning the specialised recoveries strategy to the organisational...

  • Senior Manager: Ict Governance and Projects

    1 month ago

    Johannesburg, South Africa Fempower Personnel Full time

    Our client is on the lookout for a dynamic Senior Manager to lead ICT Governance and Projects on a Fixed-Term Contract from January 2024 for a minimum of 3 months. Based in Auckland Park, Johannesburg, this role is a key position within the Information and Communications Systems (ICS) Division. Reporting to the Chief Information Officer, the Senior Manager:...

  • Senior Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Robert Walters Full time

    The Senior Manager, Grant Finance will join a growing and dynamic finance team on a full time basis. The Senior Manager, Grant Finance will report to the Head of Finance - Grants and work alongside other senior members of the Finance team.This is a new position created to support the businesses growth. It is a fantastic opportunity to contribute to an...

  • Senior Ict Auditor

    1 month ago

    Johannesburg, South Africa Vivo Group Full time

    **Senior ICT Auditor - 3 Months Contract** We are looking for a Senior ICT Auditor for one of our clients (Municipality) for a 3 months contract. This role is ideal for a Consultant. **SCOPE OF WORK** **1. General IT Controls** - System development life cycle controls - Program change management controls. - Physical security controls over the data...

  • Senior Db2 Dba Z/os

    1 month ago

    Johannesburg, South Africa The Joblink Full time

    Contact person for this position: Amori Prinsloo Our client is urgently looking for a Senior DB2 DBA with 8 - 10 years experience. **Duties**: - Ensure integrity, availability and performance of DB2 database systems by providing technical support and maintenance. - Monitor database performance and recommend improvements for operational efficiency. -...