Life Claims and Funeral Advisor
1 week ago
Company Description
OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.
Job Description
To facilitate the OUTsurance Life product, Claims Advisors are needed to provide dedicated, value-orientated assistance to clients that have life cover, hence the position of Life Claims Advisors emerged.
Qualifications
- Matric / Grade 12 minimum requirement
- Computer Literate
- Previous experience in Life, Claims and Funeral is essential
Additional Information
**Competencies and Skills**
- Capture and register Life and Funeral claims on the Summit system
- Handle Admin and follow up concerning claims
- Administrating Life and Funeral claims.
- Dealing with queries from clients and service providers
- Liaise with service providers and assessors
- Conduct all the above to the required performance and quality in place
- Handling all claims in a professional and proficient manner
- Customer service oriented
- Good communication skills (verbal and written)
- Good interpersonal skills
- Computer literate
- Organised, Self-disciplined and self-motivated
- Dealing with clients in an empathetic way.
- Passionate about dealing with different scenarios and people, in a Deadline and results orientated environment.
- Attention to detail
- Takes ownership and responsibility
- Excellent administration skills
- Stress tolerant
- Willing to work on performance based remuneration system
Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential.
Must be willing to travel locally when required with a valid driver’s license
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