Branch Manager
2 weeks ago
**The Woodford Group: Branch Manager Role - Johannesburg**
We are seeking a skilled and experienced professional to take on this journey as Branch Manager at our new Johannesburg branch.
Key Responsibilities:
Operational Management:
Oversee the day-to-day operations of the branch, ensuring efficiency and effectiveness in all areas.
Team Leadership:
Lead and motivate a team of rental agents, ensuring they provide excellent customer service and adhere to established policies and procedures.
Fleet Maintenance:
Collaborate with the maintenance team to ensure the proper upkeep and maintenance of the rental vehicle fleet.
Customer Issue Resolution:
Train and empower rental agents to handle customer complaints and issues promptly and effectively.
Qualifications:
Leadership Experience:
Minimum of 2 years of leadership experience, demonstrating strong management and team-building skills.
Car Industry Experience:
Minimum of 2 years of experience in the car rental industry, with a good understanding of its operations.
Computer Proficiency:
Proficient in using computer systems, including reservation and fleet management software (beneficial).
**Job Type**: Permanent
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