Sales Consultant

2 weeks ago


Pretoria, South Africa Air Liquide Full time

**Company presentation**
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in **75 countries** with approximately 65,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Air Liquide’s ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability - with a strong commitment to climate change and energy transition at the heart of its strategy.

**Entity and activity description**
In this position, the incumbent is accountable to manage customer relationships to ensure Customers receive value and Return on Investment from Air Liquide products and services. Recognising opportunities for cross-selling and up-selling through regular contact, including face to face visits, and monitoring of Customer needs.**
**Responsibilities**
- Sales, ASP, GPM (budgeted), New business, Prospects targets set, Debtors Days, Cylinder Audits, Customer Service (existing business), Negotiating price increases, Sales admin (call reports, sales report etc), Market Survey
- Establish open communication channels between the Customer and relevant departments within Air Liquide to ensure customer satisfaction, prospecting on a consistent basis through cold calling, customer referrals and networking to obtain appointments with appropriate stakeholders and conduct effective preparation for appointments and engaging in continuous research on: Customer needs, current market position, Industry opportunities and challenges.
- Follow up and monitor customer queries and complaints through effective interdepartmental communication to ensure timeous resolution. Conducting and performing Cylinder Audits, report on Customer Satisfaction Surveys, recording near misses and tracking and assisting with collection of customer payments within defined payment window (Debtor Days).
- Construct financial agreements (Profit and Loss) and diagnostic findings on customer needs (Defining Customer Needs) for internal approval, communicate and negotiating price increases timeously and effectively to Customers, contributing to monthly sales related reports

**Requirements** Education**
- Degree/Diploma in Sales and Marketing or Engineering
- Valid driver's license

**Experience**
- 3 years minimum sales experience in gas or related industry

Job Reference: AE00184


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