Nursery Staff

**Job Description**:
Position: Nursery Staff Company:
Marvellous Orchid (Pty) Ltd

Location: Randburg, Gauteng, South Africa

Introduction:
Primary Goals:

- Maximize sales of all products through effective displays and exceptional customer service
- Offer advice and assistance to customers as needed
- Work closely with packaging of orchids and accurately receive orders from suppliers
- Produce labels for products

Key Responsibilities:

- Intimately know all flowers and products sold in the Nursery and inform management of any areas of lacking knowledge
- Maintain a clean, well-groomed and neatly dressed appearance at all times
- Provide courteous and helpful service to customers
- Offer assistance to customers in a friendly manner and provide prompt feedback to customers within requested time frames
- Professionally accept telephone orders and queries in line with laid down procedures
- Arrange displays and promotional material as required by management to aid in maximizing sales
- Upsell and cross-sell to customers and inform them about promotions to maximize sales
- Assist with unpacking and labeling of stock received
- Maintain display shelves in a clean and tidy order, ensuring stock is sufficient to meet demand and stock rotation takes place on a "first in-first out" basis
- Perform cashier work by scanning customer's selected items and ensuring prices and quantities are correct. Accept payments accurately and issue receipts to customers
- Maintain a clean workspace at all times
- Communicate with all staff members and promote an enjoyable working environment
- Operate the till and process customer transactions accurately and efficiently

Qualifications:

- Sales or customer service experience is preferred
- Knowledge of flowers and products is a plus
- Strong communication and customer service skills
- Ability to work weekends and holidays
- Must be able to work a minimum of 3 days a week
- Experience in operating a till and processing customer transactions is required

**Salary**: From R26.00 per hour

Ability to commute/relocate:

- North Riding, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- retail: 3 years (required)

**Language**:

- Afrikaans (required)
- English (required)