Technician Asus

We are seeking a skilled computer technician with a deep understanding of ASUS hardware to join our team. In this role, you will be responsible for diagnosing and repairing ASUS devices, requiring a keen eye for detail and a strong problem-solving ability. Your expertise in computer systems will be crucial in ensuring our workshop operates efficiently, meeting high standards of service and turnaround times. If you're a meticulous technician who takes pride in their work and possesses a strong knowledge of ASUS products, we invite you to join us and contribute to our commitment to quality and customer satisfaction.

Type: Onsite

**Salary**: Up to R16 500 pm ctc

**Responsibilities**:

- Test, diagnose, and troubleshoot various hardware issues on ASUS laptops.
- Ensure high-quality diagnosis and repairs, including identifying necessary replacement components.
- Conduct hardware repairs, such as replacing LCD screens, motherboards, keyboards, hard drives, and memory modules.
- Thoroughly document and explain repair resolutions to customers.
- Provide exceptional customer service by engaging with and reassuring customers while answering their queries.
- Exceed key performance objectives, including service and repair metrics.
- Collaborate and assist the team with additional tasks when necessary.

**Qualifications**:

- Matric qualification.
- A+ Certification for Technicians is a plus.
- 2+ years of laptop repair experience, including addressing a variety of repair problems.
- Familiarity with disassembling and reassembling laptops, desktops, and tablets, especially ASUS devices.
- Preferably, experience in the ICT Distribution industry.
- Profound knowledge of computer hardware and software configurations.
- Proven expertise in diagnosing and troubleshooting hardware and laptop problems.
- Ability to quickly identify and explain the components required for technical repairs.
- Prior experience in a customer-centric environment is advantageous.
- Skills in rapidly diagnosing hardware issues and distinguishing between hardware and software problems.
- Proficiency in efficiently and neatly tearing down and rebuilding laptops and desktops.

Willingness to work collaboratively, share knowledge, and develop creative solutions in a team environment.

**Job Types**: Full-time, Permanent

**Salary**: R16,500.00 per month

Application Question(s):

- Preferably, experience in the ICT Distribution industry?
- Familiarity with disassembling and reassembling laptops, desktops, and tablets, especially ASUS devices?

**Education**:

- High School (matric) (required)

**Experience**:

- laptop repair: 2 years (required)