Assistant Retail Store Manager

3 months ago


Midrand, South Africa Job Crystal Full time

A leading Footwear manufacturer is looking for an Assistant Store Manager who will help the store achieve sales budgets, and provide excellent customer service to every customer.

Vacancy 2: Woodmead

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:
Customer Service & Sales
- Acknowledge every customer within 30 seconds
- Deliver excellent customer service to every customer by following customer service procedures
- Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
- Close the sale & secure add on sales
- Invite your customers back & turn them into fans
- Monitor your daily sales against your individual budget every few hours
- Assist the Manager in maximising sales through driving conversion

Inventory
- Replenish footwear, apparel and accessories from the storeroom daily and ensure floor fully stocked up before closing.
- Minimising shrinkage by zoning the store, acknowledging customers, and following the changing room policy
- Ensure stock entries in the POS system are accurate
- Process deliveries by checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
- Assist the team in weekly/monthly/quarterly stock take counts
- Process customer orders

Daily Operations
- Follow Operational Game Plan
- Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, sweeping, emptying bins, clearing counter area and tidying change rooms
- Assist the manager with Open/Close the store
- Assist the manager with cashing up daily and banking
- Complete month end audit and all relevant paperwork.

Training and Team Management
- Your training is your responsibility
- You must attend the monthly/quarterly training sessions
- Set up a monthly meeting with your Store Manager to discuss you progress through the Knowledge Pack
- These are essential as they will determine your eligibility for promotion
- Assist the manager in developing the team through regular Tech, Product, Customer Service, Loss Prevention, Podiatry and Sales Training

Merchandising
- Observe the store & maintain stock presentation in accordance with brand standards
- Ensure sizes are replenished
- Ensure apparel is neatly folded or hung & that shoes a stacked by size
- Assist the team to change the windows/mannequins every 2 weeks
- Ensure POS materials are stored in an area to avoid damage

**In the absence of the Store Manager you will have additional responsibilities**:
Customer Service & Sales
- Conduct the daily team meeting to ensure the team are aware of daily sales targets and provide support to achieve these targets
- Ensure all team members are aware of their daily tasks
- Ensure all team members are delivering excellent customer service to every customer by following the customer service procedures
- Monitor the individual team members daily sales against their individual budget every few hours

Inventory
- Ensure the team members are replenishing footwear, apparel and accessories from the storeroom daily and ensure floor fully stocked up before closing.
- Ensure the team maintains the storeroom to brand standards

Daily Operations
- Open/Close the store
- Bank/Drop cash Takings
- Complete rosters & allocate tasks
- Analyse and explain variances in daily sales report
- Where applicable complete weekly time sheets
- Co-ordinate lunch breaks

Merchandising
- Ensure the team maintain stock presentation in accordance with brand standards
- Ensure the team have neatly folded or hung the apparel & that shoes are stacked by size

**REQUIREMENTS**:

- Outgoing determined self starter
- Excellent customer service skills
- Solid retail experience
- Demonstrated ability to achieve sales budgets
- Good attention to detail
- Demonstrated ability to driving and developing a team

Pay: Up to R11 000,00 per month



  • Midrand, South Africa Job Crystal Full time

    A leading Footwear manufacturer is looking for an Assistant Store Manager who will help the store achieve sales budgets, and provide excellent customer service to every customer. Vacancy 2: Woodmead **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Customer Service & Sales - Acknowledge every customer within 30 seconds - Deliver excellent customer service to...


  • Midrand, South Africa Clicks Group Limited Full time

    **Listing reference**: click_014882**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Midrand - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...


  • Midrand, South Africa Job Crystal Full time

    Assistant Retail Store Manager (Midrand) Area: A leading Footwear manufacturer is looking for 2x Assistant Store Managers who will help the store achieve sales budgets, and provide excellent customer service to every customer. Vacancy 1: Midrand Vacancy 2: Woodmead DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Customer Service & Sales Acknowledge every customer...


  • Midrand, South Africa Job Crystal Full time

    A leading Footwear manufacturer is looking for 1x Assistant Store Managers who will help the store achieve sales budgets, and provide excellent customer service to every customer. **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Customer Service & Sales - Acknowledge every customer within 30 seconds - Deliver excellent customer service to every customer by...


  • Midrand, Gauteng, South Africa Dis-Chem Pharmacies Full time

    Dis-Chem Pharmacies invites applications for a Senior Retail Store Operations Manager to join their team in Midrand.As a Senior Retail Store Operations Manager, you will be responsible for managing the day-to-day operations of the store, ensuring efficient stock flow to the sales floor, and maintaining accurate inventory levels. You will also participate in...


  • Midrand, South Africa Job Crystal Full time

    A leading Footwear manufacturer is looking for an Assistant Store Manager who will help the store achieve sales budgets, and provide excellent customer service to every customer. Location: Midrand, Sandton OR Alberton. **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Customer Service & Sales - Acknowledge every customer within 30 seconds - Deliver excellent...


  • Midrand, South Africa Clicks Group Limited Full time

    **Listing reference**: 018630**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Retail Operations**Location**:Midrand - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:No**Introduction** - Are you passionate about retail and service excellence? Are you confident to drive sales...


  • Midrand, South Africa Absolute Pets Full time

    Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 150 stores across the country. Our team of experts is looking for passionate and driven sales assistants to join the Absolute Pets family at one of our growing stores in Midrand. If you want to join our team, these are...

  • Store Manager

    6 months ago


    Midrand, South Africa CG Recruitment (Pty) Ltd Full time

    We are seeking a motivated and experienced Store Manager to oversee the daily operations for our client based in Waterfall, Midrand. **Key Responsibilities**: - **Team Management**: - Recruit, train, and supervise store staff. - Schedule employee shifts and manage payroll. - Provide ongoing coaching and development to team members. - Foster a positive...


  • Midrand, South Africa NEC XON Full time

    The Retail Stores Supervisor is responsible for the Warehouse function, which includes stock control, dispatching, receiving and the condition of stock and other items belonging to the Company. Reporting to the National Materials & Distribution Manager, you will be responsible for managing all inventory control related activities. **Key...


  • Midrand, South Africa Core Group Full time

    iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. Our iStore Assistant Manager is responsible to...


  • Midrand, Gauteng, South Africa Dis-Chem Pharmacies Full time

    Job SummaryWe are seeking a reliable and detail-oriented Frontshop Assistant to join our team at Dis-Chem Pharmacies. As a Frontshop Assistant, you will be responsible for maintaining the visual appeal of our store, ensuring that products are properly stocked and merchandised, and providing excellent customer service.About the RoleAs a Frontshop Assistant,...


  • Midrand, Gauteng, South Africa Dis-Chem Pharmacies Full time

    Job SummaryWe are seeking a highly skilled and experienced Pharmaceutical Store Operations Manager to join our team at Dis-Chem Pharmacies in Midrand.About UsDis-Chem Pharmacies is a leading pharmacy retailer in South Africa, offering a wide range of healthcare products and services. We pride ourselves on delivering exceptional customer service and creating...

  • Store Manager

    4 weeks ago


    Midrand, South Africa The Brazilia Group Full time

    **Customer service**: Greeting customers, answering questions, and helping them find products - **Sales**: Achieving sales goals, upselling, and recommending products - **Cash register**: Processing payments, issuing receipts, and handling returns - **Inventory**: Restocking, organizing, and monitoring inventory levels - **Store maintenance**: Cleaning and...

  • Spitz Store Manager

    6 months ago


    Midrand, South Africa AVI Limited Full time

    **THE SPITZ GROUP** consists of the following brands **SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co**. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa. **Spitz**: With the humble beginnings of a single store in Johannesburg CBD...

  • Floor Host

    3 months ago


    Midrand, South Africa Swarovski Partner Store Full time

    We at SWAROVSKI are searching for a curious and charismatic **Floor Host and Sales Consultant **to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and...


  • Midrand, South Africa Mr Price Group Full time

    **Mr Price - Mall of Africa, Midrand**: - To ensure that your store is risk and admin-compliant. You will work collaboratively with the Area and Store Manager to drive continuous business improvement to enhance our customers’ experience and maximize profitability. You will oversee the admin side, mobile POS, and Dayforce as part of your daily...


  • Midrand, South Africa Absolute Pets Full time

    Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 150 stores across the country. Our team of experts is looking for passionate and driven sales assistants to join the Absolute Pets family at one of our growing stores in **Midrand.** If you want to join our team, these are a few of the key...

  • Gant Store Manager

    7 months ago


    Midrand, South Africa AVI Limited Full time

    **THE SPITZ GROUP** consists of the following brands **SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co**. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa. **GANT**: Is an original in American Sportswear with European...


  • Midrand, Gauteng, South Africa Dis-Chem Pharmacies Full time

    We are seeking a skilled and customer-focused Retail Sales Associate to join our team at the Carlswald Store in Gauteng. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing sales transactions efficiently, and maintaining a high level of product knowledge.About Dis-Chem PharmaciesDis-Chem...