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Product Analyst

4 weeks ago

Johannesburg, South Africa Iress Limited Full time

See yourself being part of a large, transformational change? This could be the role for you

Who we are

At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better every day. Iress is one of Australia’s largest technology companies and employs people across Australia, the United Kingdom, South Africa, Canada, New Zealand and Asia.

Role purpose:
The Product Analyst is responsible for analysing and optimising fintech products to meet customer needs and business goals. This role involves gathering and interpreting data, conducting market research, and working closely with cross-functional teams to support product development. The role will also be tasked with developing and maintaining financial planning calculators. The Product Analyst plays a critical role in ensuring that products align with industry trends and customer expectations while driving business growth. They help prioritise features, identify opportunities for improvement, and support decision-making processes.

Your objectives and responsibilities will focus on...- Financial Modelling and Projections: Maintain, enhance and adjust financial planning modelling and cash flow tools.- Product research and analysis: Analyse market trends, customer needs, and competitor products to provide actionable insights for product development and improvement.- Data-driven decision making: Interpret product performance data and customer feedback to inform product roadmaps and prioritisation of features.- Requirement gathering: Collaborate with stakeholders to gather and document product requirements, ensuring alignment with business goals and customer needs.- Support product development: Work closely with product managers and development teams to translate product requirements into technical specifications and user stories.- Monitor product performance: Track and analyse product metrics to identify trends, issues, and opportunities for optimisation.- Market opportunity identification: Evaluate new market opportunities, partnerships, and technological advancements to recommend product enhancements or new product ideas.- Cross-functional collaboration: Act as a liaison between product, engineering, sales, and marketing teams to ensure successful product launches and iterations.- Customer feedback analysis: Regularly review customer feedback and support team inputs to drive improvements and address pain points.

To be successful in this role

Qualifications and Certifications- Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.(required)- 3+ years of experience in product analysis, business analysis, or a related role in the fintech or technology industry. (required)- Experience in fintech or financial services industry, specifically Financial Planning/Advice- Financial Planning Certification - Post Graduate degree in Financial planning or similar (required)- Proficiency in data analysis tools (required)- Experience with agile product development methodologies (preferred)- Certification in Business Analysis (preferred)

Professional Skills

Advanced Excel Proficiency: Demonstrates extensive experience and expertise in Excel, utilising advanced formulas, pivot tables, and data visualisation tools to analyse and interpret product data efficiently- Requirements Definition and Management: Gathers, documents, and tracks product requirements, ensuring they align with business objectives.- Business Analysis: Conducts analysis to inform decision-making, translating business needs into product opportunities.- Data Analysis: Analyses product data to support decision-making and identify areas for product optimization.- Product Management: Supports the product lifecycle from conception to launch, ensuring continuous improvement and alignment with strategic goals.- User Experience Analysis: Analyses customer behaviour and feedback to ensure the product meets user expectations and delivers value.- Stakeholder Management: Builds and maintains effective relationships with stakeholders across different business areas to ensure successful product outcomes.

Behavioural Competencies- Collaboration: Works effectively with cross-functional teams to align on goals and deliverables, fostering open communication and cooperation.- Analytical Thinking: Approaches problem-solving with a logical, data-driven mindset, interpreting complex data to provide actionable insights.- Attention to Detail: Focuses on accuracy and thoroughness when analysing data, documenting requirements, or preparing product reports.- Customer Focus: Prioritises the needs of customers, ensuring that products meet or exceed expectations and deliver value.- Influence: Uses