Junior Branch Manager

2 weeks ago


Durban, South Africa Fidelity Services Group Full time

**MAIN PURPOSE OF JOB**:
To ensure overall management of sales, marketing, operations, technical and administrative functions within the branch. To maintain high operational standards, growing the branch, meet deadline, achieve budget and endeavor to reduce crime levels.

**Minimum Requirements**
- Post matric qualification in General Management advantageous
- Sales, Marketing or Management diploma advantageous.
- 3 years’ minimum experience, at Mid-Management level.
- Financial knowledge of Budgets, forecasting and Profit and Loss
- Grade B Security Certificate - (existing or to be obtained on appointment)
- Experience in the Security Industry preferred

**Duties & Responsibilities**

**Leadership**
- To consistently provide strong leadership of the branch and its employees.
- To communicate with passion the vision and strategy of the branch and its performance.
- To make timely, considered decisions for the long-term success and development of the branch.

**Finance, Planning & Controls**
- Submit budget plans and stretch targets for each facet of the branch, and ensure these are continually met.
- Submit annual business plans, operating and sales budget for the branch in accordance with regional requirements.
- Manage and ensure accurate forecasting for branch in accordance with Finance.
- Manage Branch P&L to ensure profitability is sustained and growth is achieved
- Manage effective collections for the branch

**Operations**
- Ensure that effective planning/ production controls are established in all areas and are a key management tool.
- Maintain business functions to increase productivity, quality and customer service whilst reducing costs by utilising modern process techniques.
- Champion the development of a customer focused quality improvement culture.
- Ensure that the appropriate customer service metrics are monitored regularly and that prompt actions are taken where necessary
- Ensure that service levels throughout the branch is sustained
- Drive a community driven pro-active service throughout the branch
- Manage the branch fleet to ensure that no disruptions occur due to vehicles off the road
- Manage operational Area Managers to ensure operational excellence throughout the branch
- Ensure client visits for contact crimes are attended to (It is expected that the manager does not delegate this duty)

**Health, Safety and Environment**
- Maintain health & safety policies and working procedures.
- Ensure compliance with Company policies, SA laws, codes of practices and corporate guidelines

**Marketing**
- Drive all marketing activations within the branch
- Drive customer perception within the branch and address issues highlighted in Customer Perception Survey’s
- Drive strong social media presence within the branch identifying influencers and forging good relationships with them
- Drive a culture of “content-creation” to remain relevant in the social media space
- Ensure that OTT strategies are implemented and relevant
- Drive effective/pro-active communications

**Commercial**
- Be proactive in regularly reviewing customer requirements and feedback.
- Communicate with customers on a regular basis.
- Ensure close liaison with branch sales team.
- Exploit new market and product opportunities via various external routes.
- Create an environment where solutions to technical customer demand issues can be resolved creatively with commercial viable products.

**People Management**
- Identify training and development needs among staff and coach accordingly.
- People management, including all HR related issues as well as staff development.
- Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available

**Business development**
- Together with operational managers identify Residential Guarding and bulk sale opportunities
- Generate proposals for bulk business/Residential Guarding sites
- Drive community involvement through operational collaborations and the effective communication thereof
- Manage the profitability of Residential Guarding schemes

**Attrition**
- Manage all elements of attrition
- Drive reconnections within the branch
- Analyse branch attrition and plan mitigating actions to remedy it
- Manage sales channels to ensure exposure to bad debt and financial difficulty remains at a minimum

**Competencies (Technical & Behavioural)**
- Computer Literate (MS Office, advanced Excel, PowerPoint)
- Extensive knowledge of Operations, Sales, Technical and Administration.
- Integrity and trust
- People Focused
- Command Skills
- Managing through systems
- Time Management
- Business Acumen
- Drive for results
- Customer Focus
- Managing and Measuring Work
- Building effective teams


  • Junior Branch Manager

    1 month ago


    Durban, South Africa Principal Class Placements cc Full time

    **Junior Branch Manager** Durban The Company specializes in Fire Protection & Equipment, they have 20+ Years of experience and they have operations in all 9 provinces. The Branch Manager will be required to oversee all departments in the branch - Debtors, Operations and work towards ensuring sales growth is achieved. **We are looking for**: 2 Years’...

  • Branch Manager

    4 weeks ago


    Durban, South Africa Believe Resourcing Full time

    Job Title; _ Branch Manager **_Location _** KZN,Gauteng,EC and MP - Salary; _ R30 000 to R45 000 **_Our Client; _** Our client is an established market participant, providing a comprehensive range of business services to diverse industries, including but not limited to agriculture, water testing, food, chemical, and financial sectors. **Branch manager...

  • Branch Manager

    1 month ago


    Durban, South Africa Reditron Full time

    An opportunity for a dedicated experienced Branch Manager to manage our Branch in Durban as well as drive external and internal sales. **MINIMUM REQUIREMENTS** 10 years trade branch management, external and internal sales experience Must have own vehicle with valid drivers license Management diploma or similar advantageous Staff management...

  • Branch Manager

    4 weeks ago


    Durban, South Africa Measured Ability Group Holdings Full time

    Our client is looking to fill the role of Branch Manager for their organization. As a Branch Manager, the main function of the position is to lead, plan, organize, and control the operations of the branch. **Requirements**: - A valid grade 12 - A tertiary qualification or NQF Level 6 (Essential) - Minimum of 5 years in a similar position. (Essential) -...

  • Branch Manager

    1 month ago


    Durban, South Africa Alumo Energy Full time

    **Company Description** A company established in 2017 that provides a sustainable solution to the increasing demand for energy on the African continent. Providing a balanced advantage of quality and reliability, and turnkey renewable energy solutions for the residential sector - including solar power and battery back-up solutions - from design to...

  • Branch Manager

    4 weeks ago


    Durban, South Africa Unique Personnel Full time

    **Job Number** - 70980 **Job Type** - Permanent **Job Title** - Branch Manager **Computer Skills** - MS Office **Industry** - Security - Safety **City** - eThekwini (Durban) **Province** - Kwazulu Natal **Job description: Main purpose of Role**: - Lead, motivate, mentor and support all branch staff to drive a culture of success and accountability. -...

  • Branch Manager

    1 month ago


    Durban, South Africa Motus Aftermarket Parts Full time

    **Alert Engine Parts** is searching for a **Branch Manager** to join the branch in **Durban Central,** the purpose of this position is to ensure growth and success for the entire branch, reach financial targets and profits. **Requirements**: - Matric or - Tertiary business qualification - Desirable - Minimum of 10 years’ experience in automotive...

  • Branch Manager

    1 month ago


    Durban, South Africa Insphired Full time

    Branch Manager Our client who specialists in lighting design projects is looking for a suitable candidate to fill the role of a Branch Manager for their Business Unit ("the division") in Durban. This incumbent will be reporting to the Business Unit Manager. The main function of this position is to lead, plan, organise and control the daily operations of the...

  • Junior Branch Manager

    1 month ago


    Durban, South Africa Service Solutions Staffing Full time

    This is not a big team, includes an administrator, driver and two sales reps. You will oversee the branch, drive sales and provide excellent customer to you clientele Grade 12 Valid Drivers license and own transport Knowledge of chemicals, sealants, adhesives, antifoams etc Excellent customer service skills Strong PC skills - they work on...

  • Branch Manager

    4 weeks ago


    Durban, KwaZulu-Natal, South Africa Hungry Lion Full time

    Hungry Lion's job vacancy, Career and RecruitmentJob title : Branch Manager – Umzimkhulu Shopping Centre jobs in KwaZulu-NatalJob Location : KwaZulu-Natal, Deadline : May 22, 2024Quick Recommended LinksJobs by LocationJob by industries THE OPPORTUNITYWe have an opportunity for an experienced Branch Manager to join our team. The purpose of this role is to...

  • Branch Manager

    4 weeks ago


    Durban, KwaZulu-Natal, South Africa Hungry Lion Full time

    Hungry Lion's job vacancy, Career and RecruitmentJob title : Branch Manager – Hammarsdale Junction jobs in KwaZulu-NatalJob Location : KwaZulu-Natal, Deadline : May 22, 2024Quick Recommended LinksJobs by LocationJob by industries THE OPPORTUNITYWe have an opportunity for an experienced Branch Manager to join our team. The purpose of this role is to assume...

  • Branch Manager

    4 weeks ago


    Durban, KwaZulu-Natal, South Africa Hungry Lion Full time

    Hungry Lion's job vacancy, Career and RecruitmentJob title : Branch Manager – Tugela Ferry Mall jobs in KwaZulu-NatalJob Location : KwaZulu-Natal, Deadline : May 22, 2024Quick Recommended LinksJobs by LocationJob by industries THE OPPORTUNITYWe have an opportunity for an experienced Branch Manager to join our team. The purpose of this role is to assume...

  • Branch Manager

    1 month ago


    Durban, South Africa RecruitCo (Pty) Ltd Full time

    We have an opportunity for a Branch Manager in the Durban area. **Requirements**: - Diploma or equivalent qualification or relevant experience - Minimum 10 years’ experience in recruitment sales covering Perm Recruitment and Temporary Employment Service (TES) model (White collar) - Minimum 6 years’ experience at Management level responsible for...

  • Branch Manager

    1 month ago


    Durban, South Africa Volvo Group Full time

    South Africa **Position Description** **The main purpose of the job** to steer, direct the development and have the full ownership of the profit and loss (P&L) of the branch. The role has the full responsibility of the performance KIP’s related to productivity, efficiency and utilization. The Branch Manager will take lead and drive activities leading to...


  • Durban, South Africa Doves Funeral Services Full time

    Job description DOVES is one of the largest funeral directing companies in Southern Africa and a major role player in the progressive development of the funeral industry in this part of the world We are looking for a **Operational Branch/Cluster Manager - based in Durban** **Core function**: Assign and direct all work performed in the branch and to...

  • Branch Manager

    1 month ago


    Durban, South Africa Performit Personnel Full time

    We are looking for a Branch Manager for a Renowned IT Distribution Company in Durban.Minimum Requirements:At least 2 years’ experience managing an IT sales teamAt least 5 years’ experience in IT product salesSolid experience within the IT Distribution IndustryStaff Management experience is essentialMatric qualificationValid Driver’s License and Own...

  • Branch Manager

    4 weeks ago


    Durban, South Africa CSG Recruit Full time

    My client has an opportunity for a Branch Manager who will be responsible leading and managing daily operations, managing the Branch financials, customer relations, employee relations and health, safety, quality and environmental responsibilities. **Requirements**: - Min 6 years experience in a Senior Management positions - Min 5 years in Sales, and...


  • Durban, South Africa Adzuna ZA B C2 Full time

    Our Client, a leader in Logistics is seeking to employ a Branch Manager at their Durban Branch Duties, but not limited to:Assume responsibility in running the branch efficiently and profitably Achieve monthly budgets and profitsManagement of staff and fleetMarketing and selling the rental of vehiclesProcessing of invoices and quotationsOpening of new...


  • Durban, South Africa Service Solutions Full time

    Our Client, a leader in Logistics is seeking to employ a Branch Manager at their Durban Branch Duties, but not limited to:Assume responsibility in running the branch efficiently and profitably Achieve monthly budgets and profitsManagement of staff and fleetMarketing and selling the rental of vehiclesProcessing of invoices and quotationsOpening of...


  • Durban, South Africa Service Solutions Full time

    Our Client, a leader in Logistics is seeking to employ a Branch Manager at their Durban Branch Duties, but not limited to: Assume responsibility in running the branch efficiently and profitably Achieve monthly budgets and profits Management of staff and fleet Marketing and selling the rental of vehicles Processing of invoices and quotations...